Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Processing Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

Processing mentions (340)

• Processing Foundation is hiring a Processing Project Lead!

  You can learn more about the Processing software and community at processing.org, or visit the Processing4 repository, Processing website repository, and our roadmap. - Source: dev.to / 29 days ago

• Cloth

  >web dev/gradle/java knowledge to build something like this Web dev (and not just in java) is dominated by "component integration" concerns, containing lots of structure but little content. Computation is delegated to libraries, and the problems more about complexity of integration (at build time) scaled distributed systems (at runtime). In contrast, writing a simulation is computationally intensive, so... - Source: Hacker News / about 1 month ago

• Relax while watching bouncing particles making connections when they get closer

  See https://bleuje.com/animationsite/2024_1/ for a collection of programmatic black and white animations made with https://processing.org/ He even publishes the source code on https://github.com/Bleuje/processing-animations-code/tree/ma.... - Source: Hacker News / 5 months ago

• Cosy Computing

  This is a nice comment and speaks to the notion that every medium has its own characteristic feel even is not "better" by some metric (e.g. Vinyl vs CDs, vs cassettes, vs live radio, vs mp3, etc.). A similar feeling of immediacy without any intervening concerns is hacking away at a Processing [https://processing.org/] sketch. In some sense it's the complete opposite of retro computing, but it engenders similar... - Source: Hacker News / 9 months ago

• Want to be a software engineer? The difficulty of top down learning.

  In high school the first languages and tools I remember using were things like Turing, Processing, GreenFoot and BlueJ. All of which were learning tools, and with the exception of Turing, were Java abstractions with the main focus on graphical programming. These tools allowed me to do some pretty cool things, very quickly. These early experience are really what inspired my interest. - Source: dev.to / 10 months ago