Freshdesk VS Perl

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Perl Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Perl mentions (5)

• CamelFace

  But what would be a better symbol? I just saw, that perl.org also has a littel camel face on the site :-). Source: 11 months ago

• What are your coolest tools for one-liners ?

  And just while I wrote this I saw this on perl.org which may be an interesting read (although I prefer writing some things in Bash despite being a 20 year+ perl user). Source: over 1 year ago

• Precedence

  I'm going through the textbook "Beginning Perl" located at perl.org, and I'm having a confuse with one of the example questions. I'm supposed to determine the order of operations for 26 + 3 ^ 4 * 2. According to the precedence table in the textbook, + and * come before ^. So I think the answer should be ((26 + 3) ^ (4 * 2)), but the book says the answer is 26 + (3 ^ (4 * 2)). Can anyone help me figure out what... Source: almost 2 years ago

• How to run/debug perl from Vs:code

  See "A regularly updated compendium of Perl IDEs to be hosted on perl.org" at https://grants.perlfoundation.org/. Source: almost 3 years ago

• Perling and Curling

  Use Net::Curl::Easier; Use Net::Curl::Promiser::Mojo; Use Mojo::Promise; My $easy1 = Net::Curl::Easier->new( url => 'http://perl.org', followlocation => 1, ); My $easy2 = Net::Curl::Easier->new( username => 'hal', userpwd => 'itsasecret', url => 'imap://mail.example.com/INBOX/;UID=123', ); My $easy3 = Net::Curl::Easier->new( username => 'hal', userpwd => 'itsasecret', url =>... - Source: dev.to / over 3 years ago