Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Orange Pi Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Orange Pi mentions (7)

• Official Opi 5+ Ubuntu Jammy does bootloops on my desktop.

  Install a fresh copy of Ubuntu Jammy 1.0.8 from the official listing of downloads on the orangepi.org website. Source: 6 months ago

• thoughts on Orangepi 3B as a music player (feeding a dac)

  - how's the quality of the debian images offered by orangepi.org? Source: 7 months ago

• Orange Pi Zero 2 doesn't boot from SD card anymore.

  Is there a way to force the OPi Zero 2 to boot from a SD? Now it is only booting to the emmc:s crappy android that is worthless. I used to have Armbian for Octoprint on this board on a SD card but it kept shutting down without logging any reason and destroying the prints so I just put it in a drawer. Now after half a year I decided to see if I could run it with a Linux like Armbian, Ubuntu or Debian (tried them... Source: over 1 year ago

• Request for "Orange Pi OS (Droid) Beta" (Chinese) Img File for NVMe on OP5

  I am asking that a kind soul who has a copy of the referenced file to please upload it (or multiple different revisions) and provide a link for me. The current version of the (English) beta img file for NVMe located on GDrive from orangepi.org is corrupted and I have tried 3 or 4 different methods to flash the img file onto an NVMe SSD, in either Ubuntu or Windows, but to no avail. I would greatly appreciate the... Source: over 1 year ago

• OrangePi4 LTS in text only mode

  - Download boot image from orangepi.org. Source: over 1 year ago