Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

NetNut.io Reviews

1. Netnut-io

   · Working at NetNut.io · 6 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

NetNut.io mentions (6)

• Stealth Mode—Enhanced Bot Detection Evasion—Launch week day 3

  (Optional) Using a proxy server. You would need to secure proxy services from an external proxy provider (NetNut, BrightData, or similar) to configure things like host, username, and password separately. - Source: dev.to / 7 months ago

• Cheap Residential Proxy: Affordable and Reliable Proxy Service for Anonymous Browsing

  Utilize Residential Proxies: Residential proxies come with the advantage of having whitelisted IPs tied to real devices, making them reliable for web scraping and anonymous browsing. Providers like Oxylabs, SOAX, and NetNut offer residential proxy services that can cater to your specific needs. Source: over 1 year ago

• Best Proxy Website? Reddit recommendations?

  NetNut. Good speed and reliable. They have a large pool of IPs. Source: about 2 years ago

• VIP72 is DEAD.

  You should use residential proxies, they almost never get blocked. Check NetNut proxies, they have both HTTP and SOCKS5 if you need it. Source: almost 3 years ago

• HOW MANY TYPES OF PROXIES ARE THERE, AND HOW TO DEFINE THEM?

  To lessen your headache, team NeNut has provided information about the three common types of proxies with their features so that you will be able to pick a suitable one. Take a look at them to understand better which proxy you will need as per your requirements:. Source: about 3 years ago