Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

momencio Reviews

1. Agapios Papaioannou

   | Marketing Manager at Cyprus Pharmaceutical Organization | 11 months ago
   A revolutionary tool

   I must admit, I approach tools and apps that claim to boost your sales with skepticism. Over the years, I've held numerous sales-related positions, from entry-level to upper-level management, and I've learned that making a sale (and keeping the client in the long run) is not a simple task. Efficiency and having access to solutions that save you time and effort are essential for achieving your goals. Momencio has quickly become one of the most useful tools in my marketing stack. Momencio’s revolutionary features are case-in-point. As a tool, it elevates and transforms branded experiences; it designs relevant and relatable brand activities that meaningfully interact with our guests during an event, it captures leads in real-time and seamlessly connects them with our CRM. Finally (and most importantly) it precisely identifies the ones that pose clear prospects on the verge of converting. Momencio is 100% worth it.

   👍 Pros:    Automation|Retention|Lead generation|Lead collection|Lead analysis
2. Paris El Said

   | Owner at Paris L | 12 months ago
   A tool that's second to none.

   Momencio is the most complete sales enablement platform on the market; it gets the job done, which at the end of the day is higher conversion rates and more sales, automating the process and producing interactive content along the way. Make your marketing efforts count and give your valued leads the attention they deserve by choosing this gem of an app.

   👍 Pros:    Interactive|Lead generation|Sales enablement
3. Nikos Constanti

   | Owner at Eezyworks | about 1 year ago
   A holistic tool that delivers

   Momencio is a class apart from any other sales enablement tool we have ever used, a game-changer for anyone who wants to boost their sales. It absolutely and completely evolved how we conduct our marketing strategy, and the sales enforcement decisions we make, so much so that I cannot imagine doing business without it. Its intelligent technologies have transformed our events from passive activities to interactive experiences; its ability to capture, analyze and provide insights on data in real-time has provided tangible results that we proudly report on, and it works excellently with our CRM platform. All-in-all, a holistic tool that delivers on its promise of boosting sales.

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

momencio mentions (0)