Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

meshmixer Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

meshmixer mentions (13)

• Making 3D models 100% solid

  To add a bit to what others are saying. Mesh mixer is sometimes a great tool for some of this. Source: 9 months ago

• strange wavy patterns, don't think its z banding

  Ah right. If you can't get the source file, you could try smoothing them out in meshmixer. Source: 11 months ago

• Hollowing prints

  The quickest fix I know is to use the free meshmixer. Source: about 1 year ago

• Editing STL files

  There are programs such as Meshmixer specifically intended to do that, others such as Blender which can do a good job (but beware of missing surfaces or inside-out triangles) and some CAD programs such as Fusion 360 which have the ability to convert meshes. Even Tinkercad can make some changes. It's always better to get a CAD file in a common interchange format such as a STP (STEP) file if you can, though. Source: about 1 year ago

• All 50+ "Complicated" Autodesk software explained in 12 minutes [Super high effort useful video]

  Meshmixer seems to be no longer in developement, with their integration of similar features with fusion360 according to their site https://meshmixer.com/. Source: about 1 year ago