Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Maccy should be more popular than Freshdesk. It has been mentiond 50 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
MicDrop - Add a global "mute microphone" button in the status bar (https://getmicdrop.com/) AltTab - Give the same (sane) behaviour to cmd+tab as alt+tab on Windows (https://alt-tab-macos.netlify.app/) Rectangle - Window snapping (https://rectangleapp.com/) Maccy - A clipboard history manager (https://maccy.app/) DropZone - Add a "shelf" zone in the same way as Dropover. It's less good than Dropover, but it's... - Source: Hacker News / 7 days ago
I haven't used Ditto so I don't know how closely macOS clipboard managers compare to it, but there's certainly a fair number of programs for the Mac out there that sound similar to Ditto's own description, from the free, open source Maccy to the somewhat over-the-top $13 Pastebot. There are other utility programs that include similar functionality; personally, I'm using Alfred, a keyboard-driven launcher,... - Source: Hacker News / 3 months ago
My favourite discovery for 2023 was https://maccy.app/ which provides a Windows-style clipboard history. It covers off one of the few things I love from Windows. - Source: Hacker News / 6 months ago
Hi I have went on the same journey couple days and I really liked maccy and I would for sure used it but it ended up having a very annoying bug where it would glitch whenever I pin something. Source: 6 months ago
I use Maccy, it's free and works really well. Source: almost 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Pastebot - Queue up multiple clippings to paste in sequence. Pastebot is always running and only a keyboard shortcut away to command copy & paste. Play. Download or. Download a Free Trial Runs on macOS El Capitan 10.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
CopyQ - CopyQ : Clipboard Manager with Advanced Features.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Paste App - PASTE is software for storing and sharing text. The software was originally forked from the outrageously popular pastebin. com before the domain was sold in 2010. Read more about PASTE.