Freshdesk VS Lyzr.ai
Compare Freshdesk VS Lyzr.ai and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
featured
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Lyzr.ai
Relevance AI
Armox.ai
Demiurg.ai
Gumloop
n8n.io
Outrank
Jasper.ai
Lyzr Agent Studio is a low-code/no-code platform for enterprises to build, deploy, and scale AI agents with minimal technical complexity. Built on Lyzr's robust Agent Framework - the first and only agent framework to have safe and responsible AI natively integrated into the core agent architecture, this platform allows you to build AI Agents while keeping enterprise-grade safety and reliability in mind.
The platform allows both technical and non-technical users to create AI-powered solutions that drive automation, improve operational efficiency, and enhance customer experiences—without the need for extensive coding expertise.
Whether you're deploying AI agents for Sales, Marketing, HR, or Finance, or building complex, industry-specific applications for sectors like BFSI, Lyzr Agent Studio provides the tools to create agents that are both highly customizable and compliant with enterprise-grade security standards.
Freshdesk Lyzr.aiLyzr.ai's answer:
Lyzr stands out due to its "agentic" approach, making AI Agent development faster and more straightforward compared to other platforms. The low-code nature of Lyzr Agent Studio means that even those with limited coding experience can quickly build and deploy AI applications. The platform combines flexible LLM integration, tooling and robust AI customization, enabling enterprises to deploy secure, scalable, and highly tailored AI agents that drive measurable results.
Lyzr.ai's answer:
Lyzr leverages several key technologies, including pre-built RAG pipelines that enhance the generative AI capabilities, OpenAI integrations for advanced AI functions, and local SDKs that allow for secure and private deployment of AI applications within an organization’s existing infrastructure.
Lyzr.ai's answer:
Lyzr Agent Studio stands out for its low-code/no-code platform, flexible LLM integration, responsible & safe AI modules, and unmatched agent customization capabilities for building production-ready agents.
Lyzr.ai's answer:
Lyzr’s primary audience includes small to large enterprises, with a strong focus on the Banking, Financial Services, and Insurance (BFSI) sectors. We also empower individual business users and developers to quickly create AI agents for a wide range of productivity, personal, and business use cases.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Lyzr.ai has been an exciting platform to work for, focused on building autonomous AI Agents that simplify complex tasks for businesses. Our goal is to democratize AI by making it accessible to everyone, even those without coding experience. I’ve been impressed by the dedication to innovation, especially in streamlining workflows with our AI solutions. It's rewarding to contribute to a product that helps users integrate AI into their daily operations effortlessly, increasing productivity across industries.
Some of the free tools like the Chat Agent, Knowledge Search, and AMA Bot are super easy to use. It's quite amazing how anyone can easily build chat agents.
With Jazon and Skott, Lyzr's hero AI Agents, a lot of tasks in sales and marketing are automated and the performance is made human like.
These demos clearly show their capabilities and I like how the focus is on integrating various such Agents to bring in a layer of Organizational General Intelligence.
Based on our record, Freshdesk seems to be a lot more popular than Lyzr.ai. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Lyzr.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
For more information explore the website: Lyzr Github: https://github.com/harshit-lyzr/worker_safety_monitering. - Source: dev.to / 12 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Relevance AI - Build great vector-based applications with flexible developer tools for storing, querying and experimenting with vectors.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Armox.ai - Armox is an AI Marketing Agent that helps companies to improve their marketing.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Demiurg.ai - One AI to build them all!