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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Loader.io should be more popular than Freshdesk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I wanted to see how many requests can this server handle, so I have used loader.io and run10k requests for 15 seconds. But it seems 20% percent of request fail due to timeout, and the response time keep increasing. Source: 11 months ago
I ran on the same hardware 5k current get requests through https://loader.io/ tool to the server with each db. Source: about 1 year ago
Loader.io — Free load testing tools with limitations. - Source: dev.to / over 1 year ago
We put 50 servers of puppets against 50 http servers and see who wins. Ever had 10,000 in your checkout line at once? loader.io is for posers. Also what if there's 250,000 wanting to join the checkout line. Well we can scale to the moon and not handle that. I recommend a waiting room like Queue It. Source: almost 2 years ago
I've used what you said, identical setups (with Wordpress) and some plugins: WordPress Hosting Benchmark tool and WP Performance Tester plus some runs with loader.io. Source: almost 2 years ago
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