Freshdesk VS Indiegogo

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Indiegogo Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Indiegogo mentions (4)

• ALIEN ARTIFACTS REG A+ OFFERING CIRCULARS

  It should be easier to procure a "ticker symbol" in this world with statistically millions of geniuses, and at this juncture, it would appear a proof-of-stake uniswap NFT or www.withotis.com -like entity may figure more productively in such a narrative than even a kickstarter.com or indiegogo.com . Will your company facilitate "line of site" drone-disco-ball-mirrors for drone-delivering drop-shipped and fast food... Source: over 2 years ago

• New photos of the Ninox Astrum - Not dead yet!

  But when indiegogo.com campaigns first and foremost policy is caveat emptor for supporting small developers and this thing happen, people would wonder why I am having reservations about ordering something from crowdfunding campaigns. Source: almost 3 years ago

• LiDar Based Autofocus Adapter for Blackmagic cinema cameras

  Does this work with the new BMPCC 6k Pro? And where is it avilable, cause on indiegogo.com it says "sold old"? Source: about 3 years ago

• Most of my non weapon Stargate replicas

  The GPD Win 3 looks a lot like the Vaio mini and it seems to be a powerful PC for its size. You can find them on indiegogo.com. I ordered one for various reasons but the design is one of the reasons. :D. Source: about 3 years ago