Software Alternatives, Accelerators & Startups

Indiegogo VS LiveAgent

Compare Indiegogo VS LiveAgent and see what are their differences

Indiegogo logo Indiegogo

As the largest global site for fundraisers, Indiegogo helps individuals, groups and non-profits raise money online to make their ideas a reality through crowdfunding. It's easy to start fundraising today.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Indiegogo Landing page
    Landing page //
    2023-01-05
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Indiegogo

$ Details
-
Platforms
-
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Danae Ringelmann
Employees
100 - 249

Indiegogo features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Indiegogo videos

How Indiegogo Works

More videos:

  • Review - Testing 5 INDIEGOGO Products!
  • Review - The Dangers of Buying a Product From IndieGoGo...

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Indiegogo and LiveAgent)
Crowdfunding
100 100%
0% 0
Customer Support
0 0%
100% 100
Fundraising And Donation Management
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Indiegogo and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Indiegogo and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Indiegogo and LiveAgent

Indiegogo Reviews

12+ Brilliant Patreon Alternatives to Monetize Your Audience
Indiegogo supports entrepreneurs working to bring their dreams to life. It offers crowdfunding for both creative and charitable projects in tech and design before they go mainstream.
6 Patreon Alternatives for Your Startup in 2019
Indiegogo is a crowdfunding platform that ranks at the top of the list for Kickstarter and Patreon competitors. It was founded in 2008, and it operates on a reward-based system that allows people to raise funds for ideas, charities, startups, and products.
Source: sumup.com
10 Best Patreon Alternatives
Plus, Indiegogo allows you to start a campaign, so it doesn’t pre-screen campaigns like Patreon and others on the list do. While Indiegogo has a maximum length of 60 days for your initial campaign to run, you can always launch continuous campaigns that ride on the success of the first campaign.
Kickstarter vs. Indiegogo – A Creator’s Perspective
Since we launched our most recent campaign for Traveler on Indiegogo a lot of people have asked me why we chose Indiegogo (IGG) instead of Kickstarter (KS). I thought I would detail the reasons we had for making the choice we did and some of the considerations you should have when making a decision for your own project.
Source: adamleeb.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Indiegogo seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Indiegogo mentions (4)

  • ALIEN ARTIFACTS REG A+ OFFERING CIRCULARS
    It should be easier to procure a "ticker symbol" in this world with statistically millions of geniuses, and at this juncture, it would appear a proof-of-stake uniswap NFT or www.withotis.com -like entity may figure more productively in such a narrative than even a kickstarter.com or indiegogo.com . Will your company facilitate "line of site" drone-disco-ball-mirrors for drone-delivering drop-shipped and fast food... Source: over 2 years ago
  • New photos of the Ninox Astrum - Not dead yet!
    But when indiegogo.com campaigns first and foremost policy is caveat emptor for supporting small developers and this thing happen, people would wonder why I am having reservations about ordering something from crowdfunding campaigns. Source: about 3 years ago
  • LiDar Based Autofocus Adapter for Blackmagic cinema cameras
    Does this work with the new BMPCC 6k Pro? And where is it avilable, cause on indiegogo.com it says "sold old"? Source: about 3 years ago
  • Most of my non weapon Stargate replicas
    The GPD Win 3 looks a lot like the Vaio mini and it seems to be a powerful PC for its size. You can find them on indiegogo.com. I ordered one for various reasons but the design is one of the reasons. :D. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Indiegogo and LiveAgent, you can also consider the following products

Kickstarter - Kickstarter is the world's largest funding platform for creative projects. A home for film, music, art, theater, games, comics, design, photography, and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Patreon - Patreon enables fans to give ongoing support to their favorite creators.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FreeFunder - Free crowdfunding platform with no platform fee and donates to your fundraiser based on shares!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.