Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Grub2Win Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Grub2Win mentions (7)

• I have some questions regarding dual booting ubuntu on my windows PC.

  Use https://sourceforge.net/projects/grub2win/ to manage dual (multiboot) from Windows , makes yput life easyer. If you have more than one disk instal Linux on a separate one if not you need to create a separate partition. When you install Linux if you have 2 drives make sure that Linux grub (bootloader) is installed on the drive wher Linux resides, not on the one where Windows and it's bootloader is, in case you... Source: about 1 year ago

• Installing dual boot

  Otherwise, what you'll have to do is image a USB drive with a partition management software or distro (e.g. GParted Live), boot from it, and then resize your partition from there. This does carry more risk of data loss than the dual SSD method, but it's more universal (you haven't mentioned if this is a laptop with more than one removable storage option or not, for instance), and it's unlikely to cause any harm.... Source: over 1 year ago

• Can you install Chrome OS Flex as a Dual boot?

  I have a suggestion, follow the previously advised installation process to install CrOS Flex on a separate drive, then reconnect and enable the Windows disk through the boot menu, once back there you can install a GRUB manager under Windows, like Grun2Win, it's easy to install and set up, once you are all done, the final result will be easier to switch from one OS to the next, instead of every time going through... Source: almost 2 years ago

• It is better to use 2 Bootloaders when dual booting with windows 10

  When using Opencore for booting Windows 10, causes many issues. Even it causes issues when you boot MacOS after restarting from Windows 10. So Fix is Simple Use Grub2win as main bootloader and boot Windows or Opencore ( Chainload opencore efi file) from there. I am available for your queries and help. Source: almost 3 years ago

• Ubuntu 20.04.2.0 is not showing after installing on windows 10

  However, I have used this https://sourceforge.net/projects/grub2win/ I install it on the windows side and configure it. It will enable me to choose ubuntu> Ater booting in Ubuntu, I do grub install. If that's too complicated to install grub repair when you boot into Ubuntu and run it. Source: almost 3 years ago