Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Google Contacts seems to be a lot more popular than Freshdesk. While we know about 145 links to Google Contacts, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
However, I'm getting stuck at finding a replacement for the web app. You see, I hate phones (nothing personal, and it'd be much better if my phone had a full mechanical keyboard built-in but physics won't allow it), so I type all my stuff on the computer using contacts.google.com and calendar.google.com -> it's synched to my phone and I can check it there (plus, notifications!). So in order to get rid of Google,... Source: 5 months ago
Usually contacts are synced to Google contacts. They will be automatically loading. If not, check https://contacts.google.com. Source: 10 months ago
The contacts for your google account are synced to Google contacts. https://contacts.google.com which is linked to your Gmail account. Source: 10 months ago
If it's a personal one, go to contacts.google.com and remove the contacts from there. You can also remove them from the Contacts app if you're syncing contacts with Google, but just going to the website is more straightforward for removing them from the cloud. Source: 10 months ago
My wife said her contacts disappeared on her 6a this morning. They were definitely still there on contacts.google.com so it must be a syncing issue. Told her to wait it out. Created a contact backup just in case. Source: 11 months ago
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