Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google Authenticator Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Google Authenticator mentions (7)

• Google Authenticator now supports Google Account synchronization

  Here they have support page https://support.google.com/accounts/answer/1066447. - Source: Hacker News / about 1 year ago

• I'm building a macOS app in a week with Tauri and Supabase.

  Many authenticator apps already exist on Google Play Store and Apple App Store. Most of them have synchronization features but are limited to backup only or sync with the same platform (ie: iOS or Android only). I'm using one of them for years and at this moment I'm feeling bothered when switching to a mobile device every time login into a website or online service. So, I created Otentik Authenticator. A Google... - Source: dev.to / almost 2 years ago

• Ask HN: How to enable 2FA for Google Account to use Authenticator app?

  Their only docs suggest using an authenticator app (which presumably runs on the 'phone which potentially can be lost' anyway) is possible: https://support.google.com/accounts/answer/1066447?hl=en&ref_topic=2954345 If it's not showing up for you, you'd need to contact their support team to find out why. - Source: Hacker News / about 2 years ago

• Bought Centric Swap / CNS? Here’s What To Do Next

  By the way, if you don’t already have 2FA (Two-Factor Authentication) set up on your Centric Wallet, now would be a good time to do that. You’ll need to have a 2FA app installed on your smartphone, such as Google Authenticator or Authy. Source: over 2 years ago

• Storing hex/pulse/pulse swap

  Use 2FA with Google Authenticator for your email, wallets, and pretty much anything else that allows you to do so. Source: over 2 years ago