|Pricing URL||Official Freshdesk Pricing|
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Based on our record, Front App should be more popular than Freshdesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
I already contacted their support page several times but no reply.... I contacted freshdesk.com which is running their support but no reply. I even contacted the government of seychelles because they claim running via a bank in seychelles but no reply. Everytime I try to withdraw I run into "security issues". - Source: Reddit / 9 months ago
There are some interesting services that can help manage shared mailboxes out there:Emailgistics and Frontand come to mind. These are a great deal more user friendly for medical staff than a ticketing system intended for technical support or software issue tracking. Full disclosure, I know you are looking for onshore, I didn’t check if these were available in your region. But maybe looking for a similar solution... - Source: Reddit / 3 months ago
Front is for customer-facing teams but functions roughly like this. Teams collaborate on a shared inbox but Rules can route emails so they only show up in one individual’s inbox. With this setup, everyone else can still text or tag search and find the email but it’s only in the inbox of the person it is assigned to. If you are the lead for a given project then you’ll receive the client emails in your inbox but... - Source: Hacker News / 4 months ago
Front | Engineering Roles | SF + Paris + Remote (various locations in US/Europe) | https://frontapp.com Front is growing fast, and reinventing how work gets done. With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to the Forbes Cloud 100 2020,... - Source: Hacker News / 8 months ago
You didn't ask specifically about email. But since you're using group email addresses, look at Front (frontapp.com). I know teams with remote members who love frontapp. Instead of long email chains the team members can comment on and discuss specific emails without creating a long email thread to go back through. - Source: Reddit / 8 months ago
Could one of these tools be a solution? Https://frontapp.com/. - Source: Reddit / 8 months ago
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