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Freshdesk VS EZOfficeInventory

Compare Freshdesk VS EZOfficeInventory and see what are their differences

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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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EZOfficeInventory logo EZOfficeInventory

Web based Asset Tracking Software
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • EZOfficeInventory Landing page
    Landing page //
    2023-06-25

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

EZOfficeInventory videos

+ Add

EZOfficeInventory - The Basics - Asset Tracking Software

More videos:

  • Review - EZOfficeInventory Mobile App in action - Asset tracking and Inventory management
  • Review - EZOfficeInventory - Member Types and Advanced Access Control - Asset Tracking Software

Category Popularity

0-100% (relative to Freshdesk and EZOfficeInventory)

Freshdesk

EZOfficeInventory

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
Help Desk
100 100%
Help Desk
0% 0
Inventory Management
0 0%
Inventory Management
100% 100

User comments

Share your experience with using Freshdesk and EZOfficeInventory. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and EZOfficeInventory

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.
Source: www.itbusinessedge.com

EZOfficeInventory Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked EZOfficeInventory: I consider this platform one of the best value asset tracking platforms available. While it isn’t the most robust platform, it offers everything a small business needs to track fixed assets efficiently, and it does it with a user-friendly platform.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
EZOfficeInventory is a leading cloud-based equipment tracking software that enables organizations to track, maintain, and report on their assets from anywhere, anytime. It provides instant access to asset information while saving the time and effort spent manually locating items. It enables team collaboration around asset reservations, checkouts, and audits. It also allows...
Source: infraon.io
Best Inventory Management Software of 2020
Pros & Cons of EZOfficeInventory Software EZOfficeInventory significantly cuts the time and effort involved in tracking company assets, as well as keeping up-to-date on maintenance. Every item across multiple locations is assigned its own log from the time of purchase to the time that it is no longer in service, and can be either barcoded or QR coded for scanning. Reports...
Source: digital.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than EZOfficeInventory. While we know about 12 links to Freshdesk, we've tracked only 1 mention of EZOfficeInventory. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

EZOfficeInventory mentions (1)

  • Inventory Management
    On "shoestring budget" side for our Citizen Corps, we're looking at ezofficeinventory.com. Source: over 2 years ago

What are some alternatives?

When comparing Freshdesk and EZOfficeInventory, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Inventory - Zoho Inventory is an online inventory management software ideal for small businesses. Simplify your inventory and order operations. Try for FREE!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fishbowl Inventory - Fishbowl offers manufacturing and warehouse management solutions for QuickBooks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TradeGecko - TradeGecko (now QuickBooks Commerce) is inventory management software for ecommerce and wholesalers - simplify your inventory & order operations with powerful inventory management, multichannel selling, inventory reports and more!

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