Freshdesk VS DrawPile

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

DrawPile Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

DrawPile mentions (12)

• Inkbase: Programmable Ink

  > 4. The software is still bad. There is still no native cross-platform sketchpad application with collaboration features built in, that will let me conduct a three hour online research meeting with dozens of pages of math. Browsers will inevitably crash, and are just slow. Any experience with https://drawpile.net/? - Source: Hacker News / over 1 year ago

• Drawpile reddit group

  Drawpile https://drawpile.net/ is a shared drawing platform for windows. Source: over 1 year ago

• Drawing jams instead of game jams?

  Jam with your crew in Drawpile. You can invite people and draw together on the same canvas. Just set up a discord chat and have fun. https://drawpile.net/. Source: over 1 year ago

• Add custom color palettes to GIMP and Inkscape

  Note: The .gpl format is also supported by Aseprite, Drawpile, Krita and MyPaint. - Source: dev.to / almost 2 years ago

• Why can you swap Sans with Patrick so often, tho?

  For PC, GIMP is grátis (costs zero), but personally I suggest either Krita or Drawpile depending if you want it full-featured or one that just works, respectively. Source: almost 2 years ago