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Freshdesk VS Devart Studio for SQL Server

Compare Freshdesk VS Devart Studio for SQL Server and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Devart Studio for SQL Server logo Devart Studio for SQL Server

dbForge Studio for SQL Server is a powerful SQL Server GUI Tool for SQL Server database management, administration, development, datareporting and analysis.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Devart Studio for SQL Server Landing page
    Landing page //
    2023-10-19

dbForge Studio for SQL Server is a powerful IDE for SQL Server management, administration, development, data reporting, analysis, and a lot more.

SQL developers and DBAs performing complex database tasks can use the GUI tool to speed up almost any database experience, such as designing databases, writing SQL code, comparing databases, synchronizing schemas and data, generating meaningful test data, and much more.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Devart Studio for SQL Server features and specs

  • Comprehensive Toolset
    Devart Studio for SQL Server provides a broad range of tools including database design, development, management, and administration, which cater to various needs of SQL Server users.
  • User-Friendly Interface
    The software offers an intuitive and modern interface that simplifies the complexity of database tasks, making it accessible to both novice and experienced DBAs and developers.
  • Advanced Data Analysis and Reporting
    It includes powerful data analysis, profiling, and reporting tools that allow users to generate comprehensive reports and insights, thereby enhancing data-driven decision-making.
  • Automation Capabilities
    With features like the built-in task scheduler, users can automate routine database tasks such as backups, monitoring, and report generation, improving efficiency and reliability.
  • Integration with Source Control
    The integration with popular source control systems like Git, SVN, and TFS allows for version control and collaborative development, which is crucial for maintaining code quality and consistency.
  • Performance Optimization Tools
    It comes with tools for query optimization, index management, and performance tuning, helping users to identify and resolve performance bottlenecks in their databases.

Possible disadvantages of Devart Studio for SQL Server

  • Cost
    The software is a commercial product with a price tag that might be considered high for small businesses or individual developers, especially when considering the recurring cost of updates and support.
  • Resource Intensive
    Devart Studio for SQL Server can be resource-heavy, which might lead to performance issues on less powerful machines or in environments with limited system resources.
  • Learning Curve
    Due to its extensive features and capabilities, new users might face a steep learning curve, necessitating a significant amount of time and effort to become proficient.
  • Overhead for Simple Tasks
    For users who need to perform only basic SQL Server management tasks, the comprehensive feature set might be overkill, potentially leading to overhead and unnecessary complexity.
  • Dependency on SQL Server
    While it is highly optimized for SQL Server, its utility is limited if users also need to administer different types of databases such as MySQL, PostgreSQL, or Oracle, thus requiring additional tools.
  • Updates and Support Costs
    While the initial purchase includes a period of free updates and support, ongoing access to updates and support requires additional subscription fees, which can add to the total cost over time.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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  • Review - Freshdesk Review 2022 | Best Customer Service Software
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Devart Studio for SQL Server videos

No Devart Studio for SQL Server videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshdesk and Devart Studio for SQL Server)

Freshdesk

Devart Studio for SQL Server

Customer Support
100 100%
Customer Support
0% 0
Database Tools
0 0%
Database Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Databases
0 0%
Databases
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Devart Studio for SQL Server

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Devart Studio for SQL Server Reviews

We have no reviews of Devart Studio for SQL Server yet.
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Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

Devart Studio for SQL Server mentions (0)

We have not tracked any mentions of Devart Studio for SQL Server yet. Tracking of Devart Studio for SQL Server recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshdesk and Devart Studio for SQL Server, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DataGrip - Tool for SQL and databases

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WebStorm - The smartest JavaScript IDE

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