Software Alternatives, Accelerators & Startups
Register | Login

LiveAgent VS Devart Studio for SQL Server

Compare LiveAgent VS Devart Studio for SQL Server and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Devart Studio for SQL Server logo Devart Studio for SQL Server

dbForge Studio for SQL Server is a powerful SQL Server GUI Tool for SQL Server database management, administration, development, datareporting and analysis.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Devart Studio for SQL Server Landing page
    Landing page //
    2023-10-19

dbForge Studio for SQL Server is a powerful IDE for SQL Server management, administration, development, data reporting, analysis, and a lot more.

SQL developers and DBAs performing complex database tasks can use the GUI tool to speed up almost any database experience, such as designing databases, writing SQL code, comparing databases, synchronizing schemas and data, generating meaningful test data, and much more.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Devart Studio for SQL Server features and specs

  • Comprehensive Toolset
    Devart Studio for SQL Server provides a broad range of tools including database design, development, management, and administration, which cater to various needs of SQL Server users.
  • User-Friendly Interface
    The software offers an intuitive and modern interface that simplifies the complexity of database tasks, making it accessible to both novice and experienced DBAs and developers.
  • Advanced Data Analysis and Reporting
    It includes powerful data analysis, profiling, and reporting tools that allow users to generate comprehensive reports and insights, thereby enhancing data-driven decision-making.
  • Automation Capabilities
    With features like the built-in task scheduler, users can automate routine database tasks such as backups, monitoring, and report generation, improving efficiency and reliability.
  • Integration with Source Control
    The integration with popular source control systems like Git, SVN, and TFS allows for version control and collaborative development, which is crucial for maintaining code quality and consistency.
  • Performance Optimization Tools
    It comes with tools for query optimization, index management, and performance tuning, helping users to identify and resolve performance bottlenecks in their databases.

Possible disadvantages of Devart Studio for SQL Server

  • Cost
    The software is a commercial product with a price tag that might be considered high for small businesses or individual developers, especially when considering the recurring cost of updates and support.
  • Resource Intensive
    Devart Studio for SQL Server can be resource-heavy, which might lead to performance issues on less powerful machines or in environments with limited system resources.
  • Learning Curve
    Due to its extensive features and capabilities, new users might face a steep learning curve, necessitating a significant amount of time and effort to become proficient.
  • Overhead for Simple Tasks
    For users who need to perform only basic SQL Server management tasks, the comprehensive feature set might be overkill, potentially leading to overhead and unnecessary complexity.
  • Dependency on SQL Server
    While it is highly optimized for SQL Server, its utility is limited if users also need to administer different types of databases such as MySQL, PostgreSQL, or Oracle, thus requiring additional tools.
  • Updates and Support Costs
    While the initial purchase includes a period of free updates and support, ongoing access to updates and support requires additional subscription fees, which can add to the total cost over time.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Devart Studio for SQL Server videos

No Devart Studio for SQL Server videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and Devart Studio for SQL Server)

LiveAgent

Devart Studio for SQL Server

Customer Support
100 100%
Customer Support
0% 0
Database Tools
0 0%
Database Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Databases
0 0%
Databases
100% 100

Questions and Answers

As answered by people managing LiveAgent and Devart Studio for SQL Server.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Devart Studio for SQL Server. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Devart Studio for SQL Server

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Devart Studio for SQL Server Reviews

We have no reviews of Devart Studio for SQL Server yet.
Be the first one to post

What are some alternatives?

When comparing LiveAgent and Devart Studio for SQL Server, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DataGrip - Tool for SQL and databases

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WebStorm - The smartest JavaScript IDE

Loading...