Software Alternatives & Reviews

Freshdesk VS DeltaSalesApp

Compare Freshdesk VS DeltaSalesApp and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeltaSalesApp logo DeltaSalesApp

Field Sales Force Automation & Field Force Tracking Software
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • DeltaSalesApp Landing page
    Landing page //
    2021-09-30

Delta Sales App is a sales tracking software for field sales automation & employee location tracking to automate company sales and outside field sales activities with ease. This software is designed and developed for sales managers, distributors, brands to manage field sales forces activities. With the use of Delta Sales App, brands, distributors, sales managers can manage field sales employee activities and track their geo-location whereas field sales representatives having Delta Sales App installed in their handsets can automate their routine activities like order taking, payment collections, attendance making, applying for leave, expense management, and more.

Freshdesk features and specs

No features have been listed yet.

DeltaSalesApp features and specs

  • Order Management: yes
  • Attendance Recording/Monitoring: yes
  • Expenses management: yes
  • Stock Managment: yes
  • Daily Status Tracking: yes
  • work log: yes

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

DeltaSalesApp videos

Delta Sales App

More videos:

  • Demo - Delta Sales App

Category Popularity

0-100% (relative to Freshdesk and DeltaSalesApp)
Customer Support
100 100%
0% 0
Sales Force Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Field Service Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and DeltaSalesApp

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    πŸ‘ Pros:    Straightforward|Free basic plan
    πŸ‘Ž Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

DeltaSalesApp Reviews

  1. One of the best application for sales field

    We can track the live location of the sales field person. The orders are also easy to enter as it saves a lot of time. The feature of dispatch is also easy to use and with the help of few clicks we can perform the sales related activities.

    🏁 Competitors: Salesforce Sales Cloud
    πŸ‘ Pros:    Saves a ton of time|Easy to use|Easy user interface|Realtime tracking & report|Full fledged dashboard and reporting|Automation and custom functions|Affordable price
  2. Great Experinece

    I was really having a problem keeping the party's details up to date and communicating to all the employees. All this was taking down the sales of the company and I was unable to hold everything at a balance. I thought about giving a try to the Delta sales app as it consists of almost every feature which I needed at that point in time. I implemented the app in my company and as expected delta sales app turned to be super helpful to my company.

    πŸ‘ Pros:    With just some taps i can have easy access, to a lot of features. party notes, beat plans, and announcement features are the ones i love the most. their live-tracking feature is something i should definitely not miss to admire.
    πŸ‘Ž Cons:    To get straight to the point, i haven't seen any cons till now from my first day of usage. but if i have to admit, i would say the addition of an sms alert for salesman is something the delta sales app is missing. this feature would be a great addition. besides that, i haven't found any cons in my usage so far.
  3. This app is very easy to use and helpful customer support.

    Delta Sales APP that can be utilized by salespeople at any time and in any location with proper order, collection and complete report.

    🏁 Competitors: Bizom, Spotio
    πŸ‘ Pros:    The software is user friendly and easy to use.
    πŸ‘Ž Cons:    The app will be more better if it has ios version too.

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than DeltaSalesApp. While we know about 12 links to Freshdesk, we've tracked only 1 mention of DeltaSalesApp. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

DeltaSalesApp mentions (1)

  • Delta Sales App
    Delta Sales Appis a user-friendly cloud-based field sales tracking software that helps in managing sales of your business. Source: 11 months ago

What are some alternatives?

When comparing Freshdesk and DeltaSalesApp, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Oracle Siebel Field Service - Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.