Software Alternatives, Accelerators & Startups

DeltaSalesApp VS LiveAgent

Compare DeltaSalesApp VS LiveAgent and see what are their differences

DeltaSalesApp logo DeltaSalesApp

Field Sales Force Automation & Field Force Tracking Software

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • DeltaSalesApp Landing page
    Landing page //
    2021-09-30

Delta Sales App is a sales tracking software for field sales automation & employee location tracking to automate company sales and outside field sales activities with ease. This software is designed and developed for sales managers, distributors, brands to manage field sales forces activities. With the use of Delta Sales App, brands, distributors, sales managers can manage field sales employee activities and track their geo-location whereas field sales representatives having Delta Sales App installed in their handsets can automate their routine activities like order taking, payment collections, attendance making, applying for leave, expense management, and more.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

DeltaSalesApp features and specs

  • Order Management: yes
  • Attendance Recording/Monitoring: yes
  • Expenses management: yes
  • Stock Managment: yes
  • Daily Status Tracking: yes
  • work log: yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

DeltaSalesApp videos

Delta Sales App

More videos:

  • Demo - Delta Sales App

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to DeltaSalesApp and LiveAgent)
Sales Force Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Field Service Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing DeltaSalesApp and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using DeltaSalesApp and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeltaSalesApp and LiveAgent

DeltaSalesApp Reviews

  1. One of the best application for sales field

    We can track the live location of the sales field person. The orders are also easy to enter as it saves a lot of time. The feature of dispatch is also easy to use and with the help of few clicks we can perform the sales related activities.

    🏁 Competitors: Salesforce Sales Cloud
    πŸ‘ Pros:    Saves a ton of time|Easy to use|Easy user interface|Realtime tracking & report|Full fledged dashboard and reporting|Automation and custom functions|Affordable price
  2. Great Experinece

    I was really having a problem keeping the party's details up to date and communicating to all the employees. All this was taking down the sales of the company and I was unable to hold everything at a balance. I thought about giving a try to the Delta sales app as it consists of almost every feature which I needed at that point in time. I implemented the app in my company and as expected delta sales app turned to be super helpful to my company.

    πŸ‘ Pros:    With just some taps i can have easy access, to a lot of features. party notes, beat plans, and announcement features are the ones i love the most. their live-tracking feature is something i should definitely not miss to admire.
    πŸ‘Ž Cons:    To get straight to the point, i haven't seen any cons till now from my first day of usage. but if i have to admit, i would say the addition of an sms alert for salesman is something the delta sales app is missing. this feature would be a great addition. besides that, i haven't found any cons in my usage so far.
  3. This app is very easy to use and helpful customer support.

    Delta Sales APP that can be utilized by salespeople at any time and in any location with proper order, collection and complete report.

    🏁 Competitors: Bizom, Spotio
    πŸ‘ Pros:    The software is user friendly and easy to use.
    πŸ‘Ž Cons:    The app will be more better if it has ios version too.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, DeltaSalesApp seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeltaSalesApp mentions (1)

  • Delta Sales App
    Delta Sales Appis a user-friendly cloud-based field sales tracking software that helps in managing sales of your business. Source: 12 months ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing DeltaSalesApp and LiveAgent, you can also consider the following products

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Oracle Siebel Field Service - Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.