Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

CRI-O Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

CRI-O mentions (17)

• The Road To Kubernetes: How Older Technologies Add Up

  Kubernetes on the backend used to utilize docker for much of its container runtime solutions. One of the modular features of Kubernetes is the ability to utilize a Container Runtime Interface or CRI. The problem was that Docker didn't really meet the spec properly and they had to maintain a shim to translate properly. Instead users could utilize the popular containerd or cri-o runtimes. These follow the Open... - Source: dev.to / 4 months ago

• Complexity by Simplicity - A Deep Dive Into Kubernetes Components

  Multiple container runtimes are supported, like conatinerd, cri-o, or other CRI compliant runtimes. - Source: dev.to / 6 months ago

• Kubernetes Cluster Setup Using Kubeadm on AWS

  Install container runtime on all nodes. We will use cri-o. - Source: dev.to / 6 months ago

• Creating Kubernetes Cluster With CRI-O

  Container Runtime Interface (CRI) is one of the important parts of the Kubernetes cluster. It is a plugin interface allowing kubelet to use different container runtimes. And recently CRI-O container runtime has been announced as a CNCF Graduated project. I thought of writing a blog on CRI-O and how to set up a single-node Kubernetes cluster with Kubeadm and CRI-O. - Source: dev.to / 11 months ago

• Understanding Docker Architecture: A Beginner's Guide to How Docker Works

  CRI-O: This is an open-source container runtime designed for use with Kubernetes. It is a lightweight and stable environment for containers. It also complies with the Kubernetes Container Runtime Interface (CRI), making it easy to integrate with Kubernetes. - Source: dev.to / about 1 year ago