Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Codewars Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

Codewars mentions (160)

• Of recursion and backtracking

  Recently, I was working on a coding kata on codewars.com. Early on, I started thinking that a potential solution might utilize recursion, a concept that involves a function calling itself. However, I quickly realized that my grasp of recursion was not as solid as it needed to be for this task. In this post, I will share the insights gained from deepening my understanding of recursion while working through the kata. - Source: dev.to / over 1 year ago

• 4th year, about to fail an entire semester's worth of classes.

  Get more involved. Look into internships and junior SWE positions to get a sample of what you'd be applying for once you graduate. Solve coding challenges, start working on a portfolio of your personal works. I recommend codewars.com for coding challenges, it's fun. Source: over 1 year ago

• Beginner with C++ looking for direction

  I'd recommend to play around with some basic coding challenges on leetcode.com or codewars.com. If the course prepared you well you won't find this useful, but playing around with them will make sure that you are comfortable with basics such as loops, if statements etc. Source: almost 2 years ago

• Can you guys recommend an efficient way to learn in advance IT para sa mga walang alam?

  I would advise for you to start with Python, it's a beginner-friendly programming language and it'll help with wrapping your mind around things. Play around with it, perhaps do some katas on CodeWars and you'll be set. Source: almost 2 years ago

• How do I develop programming logic?

  There is a website called codewars.com where you can select problems of varying difficulty for the language you need. It is very helpful for learning. Source: almost 2 years ago