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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
CBS News might be a bit more popular than Freshdesk. We know about 16 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
As a streaming video service, you can watch all cbsnews.com movies, including original series, TV shows and films for free on all supported devices, like Roku, Android, Xbox, Apple TV, PS3, iPhone, etc. But when speaking of downloading cbsnews.com movies, it is not as easy as watching free online, and you will get help from a cbsnews.com Downloader. Source: 7 months ago
...and nbcnews.com, abcnews.com and cbsnews.com refuse to carry this story. They're all too busy carrying weight for the Biden crime administration. Can you imagine if this guy was a Trump official? Source: about 1 year ago
It aired yesterday. I'm sure it's on https://cbsnews.com, but I have no idea if it is paywalled. Source: about 1 year ago
...and no Brinton news on abcnews.com or cbsnews.com. They completely ignored this story. (Go see and double check me.) And only one mention in nbcnews.com. Source: about 1 year ago
I think there is a lot of misrepresentation, which is kind of what a lot of people on the right are saying. A lot of that is because it makes money. For example, any day of the week, go to msnbc.com and ctrl-f/command-f "Trump". You likely won't get less than 7 or 8 results. Now do the same for abcnews.go.com, cbsnews.com, cnn.com, foxnews.com, nbcnews.com, thehill.com, npr.org. You might get 1, 2, maybe 3... Source: over 1 year ago
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