Freshdesk VS bitwarden

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

bitwarden Reviews

1. Stan    

   Founder at SaaSHub | over 2 years ago
   A great password management tool

   I moved from 1Password to Bitwarden about half a year ago. I never looked back, and I've never missed anything. The UI might be a touch clunkier than 1Password, but it's still good and perfectly usable on the whole. What is more, it is open-source and people can inspect its code.

   🏁 Competitors: 1Password, Dashlane

   👍 Pros:    Open-source|Free

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

bitwarden mentions (604)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Bitwarden — The easiest and safest way for individuals, teams, and business organizations to store, share, and sync sensitive data. - Source: dev.to / 3 months ago

• What program(s) do you use to remember passwords, including crypto?

  For passwords and 2FA I use Bitwarden in combination with a self-hosted Vaultwarden service (for imcreased security and use of pro features for free). Source: 5 months ago

• Amazon Account with unauthorised purchases, did my google passwords get leaked

  First it's good to use a password manager, however it's not a good idea to use the one built into your browser. I would suggest switching to BitWarden or similar (not LastPass). Source: 5 months ago

• Did I mess up?

  I just noticed today when relogging in on Bitwarden (I couldn't sync my vault) that it said "Logged in as [email] on __$2__" instead of "Logged in as [email] on bitwarden.com". I don't know why or how that happened, and I have no idea what it means. Did I screw up somehow? Just to be clear, I did login and just after I logged in my brain realized that it said "__$2__" instead of what it should say. Source: 5 months ago

• Bitwarden Self-hosted not updating to 2023.12.0

  Bitwarden:~$ sudo ./bitwarden.sh updateself _ _ _ _ | |__ (_) |___ ____ _ _ __ __| | ___ _ __ | '_ \| | __\ \ /\ / / _` | '__/ _` |/ _ \ '_ \ | |_) | | |_ \ V V / (_| | | | (_| | __/ | | | |_.__/|_|\__| \_/\_/ \__,_|_| \__,_|\___|_| |_| Open source password management solutions Copyright 2015-2023, 8bit Solutions LLC Https://bitwarden.com,... Source: 5 months ago