Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Auth0 seems to be a lot more popular than Freshdesk. While we know about 178 links to Auth0, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I am using Auth0's Universal Login, which looks like below:. - Source: dev.to / about 5 hours ago
Auth0: User authentication made for developers. - Source: dev.to / 2 days ago
To avoid abuse the prompt input web map that I host on my personal site is under authentication (I use auth0.com). - Source: dev.to / 5 days ago
Welcome, fellow developers! Today I want to present you a step-by-step technique on how to test Auth0’s custom actions and databases in Javascript. For those of you who don’t know Auth0, it’s an identity management platform that you can connect to your existing or new applications, and configure it to easily provide authentication and authorization mechanisms. It’s one of the easiest solutions for IAM nowadays. - Source: dev.to / 3 months ago
For example, you can rely on the powerful OAuth by Okta to handle your Auth services, Flutterwave payment gateway to accept payment, and Google Firebase Messaging to manage notifications. - Source: dev.to / 3 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Okta - Enterprise-grade identity management for all your apps, users & devices
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
OneLogin - On-demand SSO, directory integration, user provisioning and more
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Amazon Cognito - Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.