Freshdesk VS AscendixRE CRM

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AscendixRE CRM Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

AscendixRE CRM mentions (3)

• 3 Best Real Estate Investing CRM

  AscendixRE Pricing offerings range from $49 user/month for xRE Foundations plan (with no user minimum, billed annually) to $99 user/month for xRE Unlimited (also with no user minimum, billed annually). Free trial – 30 days. Source: over 2 years ago

• Single User - Multi Category Sales

  AscendixRE CRM is designed specifically for Commercial Real Estate needs. It's a pre-configured tool that can be put on top Salesforce and Dynamics 365 functionality. Thanks to this you can have a robust CRM that has all the security and flexibility benefits of these two CRM giants customised specifically for CRE, Real Estate, Land and Construction industry needs. Source: over 2 years ago

• Top 4 Commercial Real Estate CRM on Built on Salesforce

  AscendixRE is a commercial real estate CRM on top of Salesforce for managing your properties, leases, listings, deals, contacts, accounts, activities in one place and from anywhere. Source: almost 3 years ago