Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

AWS Lambda Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

AWS Lambda mentions (251)

• Step by Step to deploy Go API on AWS lambda and access by function URL

  In today's world of cloud computing, AWS Lambda is a serverless, event-driven compute service that lets you run code for virtually any type of application or backend service without provisioning or managing servers. You can trigger Lambda from over 200 AWS services and software as a service (SaaS) applications, and only pay for what you use. - Source: dev.to / 27 days ago

• Is Serverless Architecture Right For You?

  The first reason is that serverless architectures are inherently scalable and elastic. They automatically scale up or down based on the incoming workload without requiring manual intervention through serverless compute services like AWS Lambda, Azure Functions, or Google Cloud Functions. - Source: dev.to / 30 days ago

• A Brief History Of Serverless

  On this day, we both first learned about Lambda. This was the world's first public Functions-as-a-Service platform, better known as FaaS. They told us that this was the next evolution in Cloud Computing. With Lambda, you could now host snippets of code on AWS. There were no more idle workers, and you could auto-scale with minimal additional configuration required. Also, these snippets were event-driven by nature.... - Source: dev.to / about 1 month ago

• Building composable applications: Playing with building blocks

  AWS Lambda simplifies composable applications by offering serverless execution, seamless integration with AWS services, automatic scaling, and cost efficiency without the need to manage servers. - Source: dev.to / about 1 month ago

• How to Deploy Dart Functions to AWS Lambda

  Deploying Dart functions to AWS Lambda enables you to utilize them not only within AWS Lambda but also integrate them with services like Amazon API Gateway, allowing you to leverage them in Flutter applications as well. This unified codebase in Dart offers great convenience. - Source: dev.to / about 1 month ago