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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, A Better Routeplanner seems to be a lot more popular than Freshdesk. While we know about 757 links to A Better Routeplanner, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
The above poster said it would take hours each charge of a few hundred km. You're acknowledging it only takes 31 minutes for a few hundred km charge but you're saying that's worse? Here's a similar route in an ID.3. https://abetterrouteplanner.com/?plan_uuid=13a0bcb2-9052-405f-ac27-9b8d38bd01fe Average charging wait time on this trip is a bit under 22min. For almost 12 hours of driving it... - Source: Hacker News / 25 days ago
It's actually a 915km trip ending up in the French Alps during winter time, so it's more taxing on the battery, and I need some juice left on arrival (30%) You can test it out yourself on ABRP [0]. My trip goes from Lier, Belgium to Les Saisies, France. With "quickest arrival" setting, ABRP does 4 stops with a total charging time of 1h25min (and 8h29 driving). The stops are 28, 18, 18 and 22 minutes respectively.... - Source: Hacker News / 6 months ago
Https://abetterrouteplanner.com/?plan_uuid=f10ce8fe-c1b7-4ade-9c5e-bc564189a799 22h of driving, of which 2h38m for rest&charging Seems totally reasonable to me. - Source: Hacker News / 6 months ago
> With ICE I don't have to worry about any of that. You don't do that with EVs that nav takes all of that into account. The only valid issue are the poorly maintained Electrify America chargers on non Tesla EV's. But that about to change in the U.S. Since pretty much everyone is adopting NACS/SAE J340 Standard. Which will make them compatible with Tesla Superchargers. Apps like ABRP also exist that is compatible... - Source: Hacker News / 6 months ago
There is a general drought of Tesla SCs in Queensland / NE Australia, so ABRP can't find a suitable route only using the SC network. Otherwise a scenario for the Lucid Air Dream Edition has it charging 6 times for a total of 4h12m (in "great" conditions, though): https://abetterrouteplanner.com/?plan_uuid=c34a381b-83fc-4bd5-a6d9-2dd86fffc60c. - Source: Hacker News / 6 months ago
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