Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

3commas Reviews

1. Guest

   over 1 year ago
   3commas

   easy to use

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

3commas mentions (49)

• 🌟 Cyber Monday is here - 💸 Get 50% off annual subscriptions to our feature-packed Pro and Expert plans

  Choose your plan: https://3commas.io/. Source: 6 months ago

• Unauthorized Signin

  Friendly reminder: Check that your API keys are inactive. I lost a lot of cash from the illegal use of my api keys. It's my fault for trusting 3commas.io encryption. This would not trigger sign in notices, but it is just another thing I wish someone would have told me. Coinbase takes zero responsibility for loss of access to your account if you leave your password on a third-party trading system. Source: 11 months ago

• 3commas or Tafabot which one should I go with?

  Both Tafabot and 3commas provide traders with powerful tools to automate trades and maximize profits. Source: about 1 year ago

• Do you trade crypto? Could you teach someone how to do it?

  I use 3commas.io to do bot trades on Binance.com I am also testing altrady.com but it's not as good for the type of bots I like. I've looked at tradelab.ai which is super powerful but too complex for me at the moment. Source: about 1 year ago

• Enabling strategy signals to be triggered by 3commas.io

  Hi guys, Im hoping some wizard on here can help me revise this code to allow the signals to trigger open positions with 3commas.io. Thankyou so much in advance. Source: over 1 year ago