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Formbricks VS Userback

Compare Formbricks VS Userback and see what are their differences

Formbricks

Open Source Survey and Experience Management Platform

Rating
0 reviews
Pricing
Open source Freemium Free trial €49 / Monthly (Unlimited surveys, Unlimited Team Members)
Promote on VibeVoted
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Hyperview
DCIM software reinvented. sponsored

Which is more popular?

Based on our record, Formbricks should be more popular than Userback. It has been mentioned 15 times since March 2021.

social mentions
15 vs 3
Surveys popularity
100% vs 0%
alternatives listed
206 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Formbricks
Userback
Website formbricks.com userback.io
Pricing
Open source Freemium Free trial €49 / Monthly (Unlimited surveys, Unlimited Team Members) Official pricing
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from Germany · 1 - 9 employees · 2022 Startup from Australia · 10 - 19 employees
Listed in
Open Source SaaS Customer Feedback On Premise Self Hosting Surveys Forms And Surveys Survey Tools Online Surveys +6
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Formbricks and Userback

In their own words, as submitted to SaaSHub.

Formbricks
Userback

Formbricks is a open-source survey and experience management software. With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys. You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful...

Read more about Formbricks

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Formbricks 6 features
Userback 14 features
  • Website Surveys
    Run well-timed surveys on public websites (scales to millions)
  • In-app Surveys
    Run highly targeted surveys in web and mobile apps.
  • Link and Email Surveys
    Survey people via shareable links and in emails
  • Self-hosting
    Host Formbricks on premise, even the free forever Community Edition
  • Multi-language Surveys
    Run one survey in multiple languages
  • Team Access Roles
    Manage large teams on Formbricks
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Formbricks
Userback

No analysis of Formbricks yet.

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Formbricks 1 video + Add
Userback 1 video + Add

Formbricks Open Source Survey Tool launches on Product Hunt

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Formbricks
Userback
100% 100%
Surveys
0% 0%
34% 34%
Customer Feedback
66% 66%
100% 100%
Forms And Surveys
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Formbricks and Userback.

What makes your product unique?

Formbricks's answer

Our open-source survey tool is very easy to use in full compliance with GDPR, CCPA, HIPAA, and all other privacy and security regulations. Skip lengthy compliance and procurement processes, just deploy our free Community Edition with Docker and upgrade when you need it 🚀

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

Which are the primary technologies used for building your product?

Formbricks's answer

nextJS, Prisma, TypeScript, Tailwind

Who are some of the biggest customers of your product?

Formbricks's answer

Flix (Flixbus, Flixtrain), Gumtree, Rivian, a handful of governmental organisations around the world

User comments

Share your experience with using Formbricks and Userback. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Formbricks 15 mentions
Userback 3 mentions
  • Introducing Quackback: Open-Source Feedback Platform with a Built-in MCP Server
    Plausible brought open source to web analytics. Cal.com did it for scheduling. Formbricks did it for surveys. PostHog did it for product analytics. Quackback does it for feedback collection. - Source: dev.to / 9 months ago
  • Show HN: Typeform was too expensive so I built my own forms
    > An open-source alternative to Typeform and Google Forms Those two are the two extreme ends of the target audience archetypes. So, decide which is yours. > I was using Typeform, but as time went by and more people submitted forms, it... - Source: Hacker News / over 1 year ago
  • Surveying AI Satisfaction with Formbricks in CodeStash
    So, I’ve been working on CodeStash, this platform for sharing and discussing code snippets, kind of a cross between Reddit and Stack Overflow. The cool part? There’s a built-in AI that explains code snippets, powered by Google Gemini.... - Source: dev.to / about 2 years ago

View more

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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