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Formbricks VS Dialpad

Compare Formbricks VS Dialpad and see what are their differences

Formbricks

Open Source Survey and Experience Management Platform

Rating
0 reviews
Pricing
Open source Freemium Free trial €49 / Monthly (Unlimited surveys, Unlimited Team Members)
Alternatives Is it good?
Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Rating
0 reviews
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Formbricks seems to be more popular. It has been mentioned 15 times since March 2021.

social mentions
15 vs 0
Surveys popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Formbricks
Dialpad
Website formbricks.com dialpad.com
Pricing
Open source Freemium Free trial €49 / Monthly (Unlimited surveys, Unlimited Team Members) Official pricing
Official pricing
Company Startup from Germany · 1 - 9 employees · 2022 Startup from the United States · 500 - 999 employees · 2011
Listed in
Open Source SaaS Customer Feedback On Premise Self Hosting Surveys Forms And Surveys Survey Tools Online Surveys +6
Communication VoIP Enterprise Communication Call Center Software +1

About Formbricks and Dialpad

In their own words, as submitted to SaaSHub.

Formbricks
Dialpad

Formbricks is a open-source survey and experience management software. With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys. You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful...

Read more about Formbricks

No description of Dialpad yet.

Features and specs

What each product offers, as listed by its team.

Formbricks 6 features
Dialpad 5 features
  • Website Surveys
    Run well-timed surveys on public websites (scales to millions)
  • In-app Surveys
    Run highly targeted surveys in web and mobile apps.
  • Link and Email Surveys
    Survey people via shareable links and in emails
  • Self-hosting
    Host Formbricks on premise, even the free forever Community Edition
  • Multi-language Surveys
    Run one survey in multiple languages
  • Team Access Roles
    Manage large teams on Formbricks
  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Analysis

An editorial look at what each product does well and who it suits.

Formbricks
Dialpad

No analysis of Formbricks yet.

Overall verdict

  • Dialpad is generally considered a good option for businesses looking for a reliable and scalable communication solution. Its strong feature set and ease of use make it a compelling choice for companies of different sizes and industries.

Why this product is good

  • Dialpad is a cloud-based communication platform that offers voice, video, and messaging services. It's known for its user-friendly interface, flexibility, and seamless integration with other productivity tools such as Google Workspace, Microsoft 365, and CRM systems. Dialpad also leverages AI technology to provide real-time transcription and call analytics, which can be valuable for businesses seeking to enhance their communication processes.

Recommended for

  • Small to medium-sized businesses in need of a comprehensive communication platform
  • Teams that rely heavily on remote work and need effective collaboration tools
  • Organizations seeking to integrate their communication tools with existing software ecosystems
  • Businesses that require advanced call analytics and transcription services

Videos

Walkthroughs and reviews on video.

Formbricks 1 video + Add
Dialpad 3 videos + Add

Formbricks Open Source Survey Tool launches on Product Hunt

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos

  • - Test Drive Dialpad Today!
  • - Dialpad: 5 Fast Facts

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Formbricks
Dialpad
100% 100%
Surveys
0% 0%
0% 0%
Communication
100% 100%
100% 100%
Forms And Surveys
0% 0%
0% 0%
Enterprise Communication
100% 100%

Questions & Answers

As answered by people managing Formbricks and Dialpad.

Which are the primary technologies used for building your product?

Formbricks's answer

nextJS, Prisma, TypeScript, Tailwind

Who are some of the biggest customers of your product?

Formbricks's answer

Flix (Flixbus, Flixtrain), Gumtree, Rivian, a handful of governmental organisations around the world

What makes your product unique?

Formbricks's answer

Our open-source survey tool is very easy to use in full compliance with GDPR, CCPA, HIPAA, and all other privacy and security regulations. Skip lengthy compliance and procurement processes, just deploy our free Community Edition with Docker and upgrade when you need it 🚀

User comments

Share your experience with using Formbricks and Dialpad. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Formbricks no reviews yet
Dialpad no reviews yet

We have no reviews of Formbricks yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Formbricks 15 mentions
Dialpad 0 mentions
  • Introducing Quackback: Open-Source Feedback Platform with a Built-in MCP Server
    Plausible brought open source to web analytics. Cal.com did it for scheduling. Formbricks did it for surveys. PostHog did it for product analytics. Quackback does it for feedback collection. - Source: dev.to / 7 months ago
  • Show HN: Typeform was too expensive so I built my own forms
    > An open-source alternative to Typeform and Google Forms Those two are the two extreme ends of the target audience archetypes. So, decide which is yours. > I was using Typeform, but as time went by and more people submitted forms, it... - Source: Hacker News / about 1 year ago
  • Surveying AI Satisfaction with Formbricks in CodeStash
    So, I’ve been working on CodeStash, this platform for sharing and discussing code snippets, kind of a cross between Reddit and Stack Overflow. The cool part? There’s a built-in AI that explains code snippets, powered by Google Gemini.... - Source: dev.to / almost 2 years ago

View more

Tracking Dialpad since Mar 2021.

Alternatives to Formbricks and Dialpad

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