Software Alternatives, Accelerators & Startups

FORM.com VS Desk.com

Compare FORM.com VS Desk.com and see what are their differences

FORM.com logo FORM.com

FORM.com is an enterprise mobile forms software and solutions perfect for optimizing online and offline inspection, audit, compliance operations and more.

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
  • FORM.com Landing page
    Landing page //
    2023-09-01
  • Desk.com Landing page
    Landing page //
    2023-10-09

FORM.com videos

Form.com Platform Overview

Desk.com videos

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Category Popularity

0-100% (relative to FORM.com and Desk.com)
Form Builder
100 100%
0% 0
Help Desk
0 0%
100% 100
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FORM.com and Desk.com

FORM.com Reviews

  1. The software have been great. By far has the most customizable features of all its competitors

    We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data center. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

    👍 Pros:    Great set of functions|Third party service integration

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FORM.com mentions (0)

We have not tracked any mentions of FORM.com yet. Tracking of FORM.com recommendations started around Mar 2021.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

What are some alternatives?

When comparing FORM.com and Desk.com, you can also consider the following products

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.