Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Fly.io seems to be a lot more popular than Freshdesk. While we know about 441 links to Fly.io, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a MVP for Serverless Postgres. 1/ It uses Fly.io[0], which can automatically pause your database after all connections are released (and start it again when new connections join). 2/ It uses Oriole[1], a Postgres extension with experimental support for S3 / Decoupled Storage[2]. 3/ It uses Tigris[3], Globally Distributed S3-Compatible Object Storage. Oriole will automatically backup the data to Tigris... - Source: Hacker News / 7 days ago
Fly.io - Very similar to Heroku too, easy to use and support for multiple stacks/languages. - Source: dev.to / 11 days ago
Fly.io is a cloud platform that allows developers to easily deploy scalable applications. In this article, we will introduce how to manage databases effectively in an application using Remix, Prisma, and LiteFS on Fly.io. - Source: dev.to / 14 days ago
Deploying applications can be a complex and time-consuming process. App deployment tools, such as Fly.io, aim to simplify this process by providing a platform for easily deploying and managing applications. - Source: dev.to / 26 days ago
To begin with, you could go with a Platform-as-a-Service (PaaS) provider like Heroku, or Fly for a more seamless experience. You can also do a bit of DevOps: set up a Docker installation on a VPS and deploy your app there. - Source: dev.to / 28 days ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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