fieldd VS Freshdesk
Compare fieldd VS Freshdesk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
featured
fieldd
Fieldax - Field Service Management
OctopusPro
ServiceM8
FieldAware
Tradify
Timestead
Acuity Scheduling
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Make it easier for customers to book your services online. Complete more jobs and grow your business with an online booking system. If you have 1 client or 100,000 clients, 1 staff member or 10,000, fieldd was designed and built to grow with you. This means you can focus on your business. Gain peace of mind knowing fieldd is working in the background.
Grow your mobile service business and build it to scale. Ensure you always have the tools to deliver your service appointments to the highest standard with fieldd.
fieldd FreshdeskNo features have been listed yet.
We tried lots of scheduling software before we found fieldd. Our staff struggled to arrive on time, and the booking windows other software offered, were inconvenient to our customers. Fieldd launched us to the next level.
Fieldd has totally transformed our business from a ‘mom and pop’ operation into the most popular mobile detailer in TN. Fieldd makes booking online so easy for our customers that we literally don’t have to answer the phone anymore.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than fieldd. While we know about 12 links to Freshdesk, we've tracked only 1 mention of fieldd. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I run a mobile detailing business in my city and I've been using a newer CRM for mobile services called Fieldd. Through this, customers can create an account, give me their details, book a service, enter their address, and pay online. Works great for my needs and is way cheaper than others I've seen. Alternatively, you could use something like Squarespace for local businesses which will allow customers to book and... Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Fieldax - Field Service Management - Best Field Service Software for Small and Medium Field Service Businesses
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OctopusPro - Field service management software
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ServiceM8 - ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.