Software Alternatives, Accelerators & Startups

Feedbackview VS Frill

Compare Feedbackview VS Frill and see what are their differences

Feedbackview logo Feedbackview

Turn feedback into happy customers with our AI-powered feedback widget, smart prioritization, auto-responses, and team collaboration.

Frill logo Frill

A better way to collect customer feedback
  • Feedbackview
    Image date //
    2025-10-10

Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative.

Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams.

  • Frill Landing page
    Landing page //
    2023-08-20

Feedbackview

$ Details
paid Free Trial
Release Date
2025 January
Startup details
Country
United States
State
Florida
Founder(s)
Ben Mann
Employees
1 - 9

Frill

Website
frill.co
$ Details
freemium $25 / Monthly (100 active user ideas)
Release Date
-

Feedbackview features and specs

  • AI-powered knowledge management
    Always know what needs your team's attention with impact scores and triage
  • Powerful public helpdesk
    Let customers find answers to common questions right in our widget
  • Team collaboration built-in
    Automatic assignment based on roles, department, and workload

Frill features and specs

  • User-friendly Interface
    Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.
  • Customizable Boards
    Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.
  • Feature Prioritization
    Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.
  • Integration with Popular Tools
    Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.
  • Public and Private Boards
    Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Possible disadvantages of Frill

  • Cost
    Frill offers various pricing plans, which might be expensive for small businesses or startups with limited budgets.
  • Limited Advanced Features
    While Frill is user-friendly, it may lack some advanced features required by larger enterprises with more complex feedback management needs.
  • Dependency on Integrations
    For full functionality, users may rely heavily on integrations with other tools, which can be a limitation if those tools are not already in use.
  • Learning Curve for Customization
    Despite its user-friendly nature, there might be a slight learning curve for users to fully customize their boards and utilize all features effectively.
  • Limited Analytics
    The platform might offer limited in-depth analytics compared to specialized feedback analysis tools, which can be a drawback for data-driven decision-making.

Analysis of Feedbackview

Overall verdict

  • Feedbackview appears to be a niche customer feedback and review management tool aimed at small to medium businesses looking to collect, organize, and showcase user feedback. Without extensive third-party reviews or a long track record, it seems like a reasonably functional but relatively unproven option compared to established players like Trustpilot, Canny, or UserVoice.

Why this product is good

  • Offers straightforward feedback collection and display functionality
  • Likely simpler and more affordable than enterprise-level feedback platforms
  • Provides a centralized dashboard for managing customer input
  • May offer customizable widgets for embedding feedback on websites

Recommended for

  • Small businesses or startups needing a lightweight feedback tool
  • Teams wanting a budget-friendly alternative to larger platforms
  • Users who prioritize simplicity over advanced analytics or integrations
  • Websites looking to quickly showcase customer testimonials or reviews

Analysis of Frill

Overall verdict

  • Overall, Frill.co is a good choice for businesses looking for a streamlined way to handle product feedback and manage their development process. Its intuitive interface and comprehensive features make it a valuable tool for both small and medium-sized businesses aiming to improve their product offerings based on customer insights.

Why this product is good

  • Frill.co is a product feedback and roadmap tool designed to help companies gather and manage customer feedback more effectively. It provides features like idea boards, where users can submit and vote on ideas, roadmaps to keep track of development progress, and changelogs to announce updates. These tools can enhance customer engagement and ensure product development aligns with user needs.

Recommended for

    Frill.co is particularly recommended for product managers, SaaS companies, and startups looking to prioritize and manage user feedback effectively. It is also beneficial for teams looking to enhance customer interaction and transparency by clearly communicating product development progress and updates.

Feedbackview videos

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Frill videos

Frill review | Collect Your Customer Feedback

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  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Category Popularity

0-100% (relative to Feedbackview and Frill)
Customer Feedback
3 3%
97% 97
Feedback
7 7%
93% 93
User Feedback
5 5%
95% 95
Bug Reporting
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedbackview and Frill

Feedbackview Reviews

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Frill Reviews

  1. Denis Anisimov
    · CTO at Introwise ·
    Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    Competitors: Nolt.io, Upvoty
    Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Sam Hulick
    · CEO at ReelCrafter ·
    Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    Competitors: Canny.io

10 Best Canny Alternatives and Competitors in 2025
Frill is a customer feedback management tool you can use as a web app or widget. Use the customization features to build unique boards where you brainstorm ideas and meet customer needs. 🧠
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
With its simple design and easier supports, Frill (opens in new tab) can be one of the best alternatives for Featurebase. Frill has an updated and modern UI and it is simple to use. Also Frill is a language friendly software which can translate into any language. Though it has several attracting features, Frill’s drawback should also be taken into consideration.
Source: featureos.app
17 Best Canny Alternatives in 2024
Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.
Source: supahub.com

Social recommendations and mentions

Based on our record, Frill seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedbackview mentions (0)

We have not tracked any mentions of Feedbackview yet. Tracking of Feedbackview recommendations started around Oct 2025.

Frill mentions (2)

What are some alternatives?

When comparing Feedbackview and Frill, you can also consider the following products

Customer Feedback - We capture real time customer feedback to find out what to build next

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Feedback Company - The Feedback Company lets you gather feedback and turns​ reviews and customer ratings in an advertisement for your business or shop.

Featurebase - The all-in-one toolkit for managing your customer feedback.

FeedbackCorner - Easily collect customer feedback

productboard - Beautiful and powerful product management.