Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount.
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Birdeye builds AI agents for multi-location brands โ trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ for marketing, operations, and customer experience โ that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
AI Coworkers โ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ without stretching your team thinner.
Agents โ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ together โ to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.
Enterprise-Ready โ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
FastComments BirdeyeBirdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.
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FastComments might be a bit more popular than Birdeye. We know about 7 links to it since March 2021 and only 6 links to Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm working on Watch.ly - a remote human-in-the-loop networking and FS sandbox for AI agents like openclaw: https://watch.ly/ Also this week launching https://dirtforever.net/ which is an open alternative to RaceNet Clubs for Dirt Rally 2, since EA is shutting that down. I'm also expanding the SDK and plugin space for https://fastcomments.com and am planning on adding AI agents because everyone expects that now :)... - Source: Hacker News / 4 months ago
Hello! This year I've been working on building an integrated registration and live timing platform [0] for my local organizers in CA, but it is spreading. Very fun/rewarding project. I hope to launch my own cellular-based timing hardware this year which will integrate into the timing platform (right now I've reverse engineered and now support 5 different chronometers, I never knew cross platform serial port comms... - Source: Hacker News / almost 2 years ago
Another one I can recommend enthusiastically but forgot to mention before, is a paid service called FastComments (https://fastcomments.com/). Great, non-heavy code with a super-helpful developer. Source: about 4 years ago
With a quick search, I found https://fastcomments.com/, which does provide comments storage. What does your library provide that this service doesn't? Source: about 4 years ago
I just started using https://fastcomments.com/. I am still in the free trial but it seems pretty good so far. Source: over 5 years ago
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
They could be using something like this though: https://birdeye.com. Source: over 3 years ago
I donโt know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
Itโs normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโs impossible to become the most famous brand in the world from one night to another, thereโre tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Commento - A fast, bloat-free comments system to foster discussion on your website
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
giscus - A comments system powered by GitHub Discussions. Let visitors leave comments and reactions on your website via GitHub!
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...