Expo VS Freshdesk

Expo Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Expo mentions (34)

• State Management Nx React Native/Expo Apps with TanStack Query and Redux

  This workspace is created using @nx/expo (Nx and Expo). - Source: dev.to / 3 months ago

• New OAuth Vulnerability (CVE-2023-28131) impacts hundreds of websites and Apps

  Just be clear this isn't an OAuth vulnerability. It's an vulnerability in expo.io. It doesn't even really have anything to do with OAuth. They've just terrible return url handling so it probably impacts a lot more than just stealing OAuth tokens. Source: 12 months ago

• Convert Reactjs + Firebase Project to a Mobile apk app. Please help

  I haven't messed with React Native in a hot minute, but it should be rather easy to port your React app to React Native. I recall using expo.io in uni for react native development. Hope that helps. Source: over 1 year ago

• Form Validation in React (Native) using Formik

  Expo: Expo is a free and open source toolchain built around React Native to help you build native iOS and Android projects using JavaScript and React. Expo is a great way to get started with React Native. - Source: dev.to / over 1 year ago

• Facing error (0 , (_wordwrap || _load_wordwrap(...)).default)(...)(...).trimStart is not a function on expo init

  I am trying to create react native application with Expo. As per react native official documentation, I have installed Node 8+ (v8.12.0) & expo-cli on my windows system and then run command expo init AwesomeProject. But its giving error as. Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago