Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Explain Everything. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Logseq even has a Beta Canvas (whiteboard). There's even a Microsoft Windows Whiteboard app on my computer. Here's an app called "Explain Everything" that's on my tablet. It lets us, on a whiteboard, 'explain everything" just like a teacher might do on a blackboard. One. Source: over 1 year ago
Like any other tool, it's in how you use it. If it's just a case of, "Go play games to learn how to spell!" then yes, I agree (and is why I never installed Angry Birds, much to some teacher's chagrin). But you have some pretty neat learning tool; Explain Everything was popular where I was at where they key is to enhance and augment the student's learning. The goal here is it to make the iPad a tool both engage... Source: over 1 year ago
I am helping a friend out who makes educational YouTube videos on their iPad Pro (2018 model with USB-C) with the Explain Everything app. It's a whiteboarding app that allows you to make videos by whiteboarding and talking at the same time. Source: over 2 years ago
What's your definition of e-learning? A series of tutorial videos, inside HTML pages can be a good solution. Try Explain Everything ... https://explaineverything.com/. Source: almost 3 years ago
Explain Everything to make explanation videos of some concepts seen in class. Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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