Software Alternatives, Accelerators & Startups

Explain Everything VS LiveAgent

Compare Explain Everything VS LiveAgent and see what are their differences

Explain Everything logo Explain Everything

Explain Everything is an easy-to-use design, screencasting, and interactive whiteboard tool that...

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Explain Everything Landing page
    Landing page //
    2023-04-10
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Explain Everything features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Explain Everything videos

Explain Everything - Whiteboard, Annotation and a Touch of Awesome

More videos:

  • Review - EdTech Showdown: Educreations vs. Explain Everything
  • Review - Explain Everything Whiteboard and Explain EDU – Which version to get for your school?

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Explain Everything and LiveAgent)
Digital Whiteboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Education & Reference
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Explain Everything and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Explain Everything and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Explain Everything and LiveAgent

Explain Everything Reviews

5 Best Microsoft White­board Alternatives
Explain Everything works a little like the whiteboard option in Zoom or Meet, where you will create a whiteboard and send an invite code to others. There are no desktop apps, but it works on any browser and has dedicated mobile apps. It was created to help teachers and others who give presentations to explain how things work. It also supports audio and video recording.
The 11 best online whiteboards
As a whiteboard, Explain Everything lets you draw, add text, upload files, and create basic shapes. All fairly standard. But because it offers video recording capabilities, it allows you to record your whiteboard—and voice—as you draw, then edit or split elements to refine the finished video. Once you're satisfied, you can save the video to be shared online as a link or...
Source: zapier.com
6 Jamboard Alternatives to Interactive Whiteboard
Known to have similar features to our traditional Microsoft Paint, Explain Everything is a jamboard that allows you to draw, add text, upload files, and create basic shapes while teaching. Without paying, you will be able to utilize up to 3 jamboards with collaboration over voice chat. Explain Everything has more elaborate drawing tools, with features that enable you to...
Source: blog.heyhi.sg

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Explain Everything seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Explain Everything mentions (6)

  • Use cases for the Canvas
    Logseq even has a Beta Canvas (whiteboard). There's even a Microsoft Windows Whiteboard app on my computer. Here's an app called "Explain Everything" that's on my tablet. It lets us, on a whiteboard, 'explain everything" just like a teacher might do on a blackboard. One. Source: over 1 year ago
  • Apple removes headphone jack from new 10th generation iPad
    Like any other tool, it's in how you use it. If it's just a case of, "Go play games to learn how to spell!" then yes, I agree (and is why I never installed Angry Birds, much to some teacher's chagrin). But you have some pretty neat learning tool; Explain Everything was popular where I was at where they key is to enhance and augment the student's learning. The goal here is it to make the iPad a tool both engage... Source: over 1 year ago
  • What is the best simple setup for recording high quality audio on an iPad with the Explain Everything app?
    I am helping a friend out who makes educational YouTube videos on their iPad Pro (2018 model with USB-C) with the Explain Everything app. It's a whiteboarding app that allows you to make videos by whiteboarding and talking at the same time. Source: over 2 years ago
  • free or inexpensive eLearning software?
    What's your definition of e-learning? A series of tutorial videos, inside HTML pages can be a good solution. Try Explain Everything ... https://explaineverything.com/. Source: almost 3 years ago
  • Online teaching tech
    Explain Everything to make explanation videos of some concepts seen in class. Source: almost 3 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Explain Everything and LiveAgent, you can also consider the following products

ActivInspire - ActivInspire interactive whiteboard software is a classroom teaching software from Promethean for...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenBoard - The OpenBoard software is an interactive white board software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gynzy - Gynzy is the ultimate educational software that helps teachers create engaging lesson plans that will raise student engagment and save time for educators.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.