Eventdex is an event management apps and services company. We have been working with CVS-Health, Georgia Tech, Univ. of Hartford, WBENC, EMSDC, Canadian Music Week, Hongkong Trade Development Center, DoD, and NIH.
Our Suite Include:
Event App: An app where exhibitors and attendees would get 360 degrees of the event information handy such as seminars, speakers, exhibitors, location, socials etc.
Registration Services: It is a simple & easy to use the application to create your event tickets in minutes. A flat fee of $0.75 per ticket whether your ticket cost is $50 or $5,000.
BoothLeads: A lead retrieval app that lets you generate & rate leads by scanning the QR codes on badges. It runs on iOS and Android devices.
MatchLeads: A unique mobile & web-based one-on-one matchmaking & meeting scheduler for buyers & sellers. It runs on iOS and Android. This one has two different pricing structures for Buyers/Corporates and Sellers/Small businesses.
ScanAttendee: An easy to use Check-In app for your events. You can sell the tickets and items on-site at the event. http://bit.ly/2P8FWsE sandeep.sara@eventdex.com
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Eventbrite - Discover Great Events or Create Your Own & Sell Tickets
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