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Epom VS Userback

Compare Epom VS Userback and see what are their differences

Epom

An ad serving solution for publishers, advertisers, ad and affiliate networks

Rating
0 reviews
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
RealityMAX
RealityMAX is the full-stack, AI-powered product visualization platform, 100% online. Turn any image into 3D in seconds, enhance your visuals with AI, and download your work or share it as interactive 3D or AR in a snap, without a line of code. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback should be more popular than Epom. It has been mentioned 3 times since March 2021.

social mentions
1 vs 3
Advertising popularity
100% vs 0%
alternatives listed
157 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Epom
Userback
Website epom.com userback.io
Pricing
Official pricing
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from Ukraine · 50 - 99 employees Startup from Australia · 10 - 19 employees
Listed in
Advertising Ad Networks Ad Servers Ad Serving +1
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Epom and Userback

In their own words, as submitted to SaaSHub.

Epom
Userback

No description of Epom yet.

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Epom 5 features
Userback 14 features
  • User-Friendly Interface
    Epom offers a clean, intuitive, and easy-to-navigate interface, making it approachable for users of varying technical expertise.
  • Cross-Platform Support
    Epom supports multiple platforms including mobile, desktop, and video, allowing for a versatile ad campaign strategy.
  • Comprehensive Analytics
    The platform provides in-depth analytics and reporting tools to help users track performance metrics and optimize campaigns effectively.
  • Customization Options
    Epom allows for a high degree of customization, enabling users to tailor their ad campaigns to meet specific needs and objectives.
  • Integration Capabilities
    Epom integrates well with various third-party tools and services, which allows for a more streamlined workflow.

Possible disadvantages

  • Pricing
    The cost of using Epom can be high for small businesses or startups, making it less accessible for those with limited budgets.
  • Customer Support
    Some users have reported that customer support can be slow to respond, which can be an issue during critical times.
  • Learning Curve
    Despite its user-friendly interface, the extensive range of features and settings may require a bit of a learning curve for new users.
  • Limited Templates
    The template library could be more expansive, limiting the options for quickly setting up new ad campaigns.
  • No Free Version
    Epom does not offer a free version, which can be a deterrent for users who want to test the platform extensively before making a financial commitment.
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Epom
Userback

No analysis of Epom yet.

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Epom 2 videos + Add
Userback 1 video + Add

EPOM Ad Server for Networks

More videos

  • - Epom Ad Server for Networks Promo

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Epom
Userback
100% 100%
Advertising
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Ad Networks
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Epom and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Epom and Userback. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Epom no reviews yet
Userback no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Epom 1 mention
Userback 3 mentions
  • CPM, CPC, or CPA? Handy Cheat Sheet to Succeed with Traffic Deals for Beginners
    My personal platform recommendation: a tool with 800+ features, suitable for CPA networks. Source: over 4 years ago
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Alternatives to Epom and Userback

When comparing Epom and Userback, you can also consider the following products.

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