Software Alternatives & Reviews

EngageBay VS Zendesk

Compare EngageBay VS Zendesk and see what are their differences

EngageBay logo EngageBay

EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • EngageBay Landing page
    Landing page //
    2023-06-15

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.

  • Zendesk Landing page
    Landing page //
    2022-03-08

EngageBay videos

Product Demo - In Depth Demo and Key Features of EngageBay

More videos:

  • Review - EngageBay Sales Automation Overview
  • Review - Marketing Platform - An Overview of EngageBay's Marketing Platform

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to EngageBay and Zendesk)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EngageBay and Zendesk

EngageBay Reviews

  1. Very Happy with the platform overall.

    Very Happy with the platform overall. The product offers a wide range of functionality to an affordable price. Engagebay has simplified and streamlined our marketing processes, especially the full-featured marketing automation solutions. If you are looking for a small business software to run your company for you then this is it.

    🏁 Competitors:
  2. My handy business tool.

    Engagebay has grew on me. It eases my workflow from planning to implementation. Automation is something I just learned coz I use to do things manually and relied only on social media. It really changed my perspective on CRM's and marketing tools. I can easily schedule appointments here. I can adjust and develop my email marketing flows and helps me generate leads quickly and easily. Also, the analytics comes in so handy, it gives me a better view of how everything is going as it is detailed enough for me. Plus, it is more affordable than other CRM or marketing tools.

    It is just making things less of a stress and I get to enjoy more of marketing and sales with just this.

    👍 Pros:    Easy to use|Affordable price|Sales & marketing automation|Realtime tracking & report|Powerful analytics|Appointment scheduling|Intuitive workflow|24/7 support (chat and phone)
  3. Undoubtedly the best Sales-Marketing tool

    What I like about using Engagebay, aside that it's affordable, It's a great alternative for sales, marketing and service tool. It does its job so well for the price. I'm able to build my traffic and reached out to many prospects and customers.

    The free CRM is a big win! You get features that highly helps you out especially if you're a startup or an SBM. We're glad we got to use this feature coz it made it easier for us to get things done.

    Simply put, it is a powerful platform. And it has helped us attain our goals we needed to get.

    🏁 Competitors: HubSpot, Klaviyo
    👍 Pros:    Affordable price|Crm|Smart scheduling|Lead generation|Lead nurturing|Sales & marketing automation|Easy integration|Great customer support|Landing page

11 Best Omnisend Alternatives and Competitors for 2022
Engagebay is an eCommerce marketing platform that offers multiple features to cater to eCommerce marketing needs. It is not an app like Omnisend email marketing, instead, it gives you a comprehensive set of marketing tools, including Email Marketing, Marketing Automation, Landing Page Builder, Lead Generation tools, Social Suite & more.
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
By using engagement tools, EngageBay is excellent at lead generation - by interacting with customers who are on their client's website. You can expect the usual CRM modules from EngageBay, too, which can all be automated - leaving you with time to handle other tasks.
6 Best ActiveCampaign Alternatives in 2022 [With Pricing & Features]
With EngageBay's WYSIWYG drag-and-drop landing page designer, you can create visually stunning and responsive pages from scratch. EngageBay also provides you with a vast collection of pre-built templates to choose from, making it easy for you to build landing pages and forms.
Source: www.sendx.io
8 HubSpot Alternatives for Marketing Automation
Ideal For: With a robust free plan, EngageBay will be a good option for startups and small businesses looking to get started. Businesses with budgets can leverage EngageBay to unify their marketing, sales, and support departments to get a 360-degree view of their customers. If you need to offer support to customers, you can use help desk features to do so. IT businesses can...
Best HubSpot CRM Software Solution Alternatives
EngageBay is an integrated, cloud-based all-in-one marketing, sales & support CRM for growing businesses. With a set of powerful features such as 360 degree customer view, marketing automation, email marketing, landing pages, web forms, appointment scheduling, contact management, free CRM, CRM database, free live chat software, SLAs, ticketing, views and macros, all priced...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EngageBay mentions (0)

We have not tracked any mentions of EngageBay yet. Tracking of EngageBay recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing EngageBay and Zendesk, you can also consider the following products

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Listmonk - Send e-mail campaigns from a powerful dashboard. High performance and features packed into one app.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!