Software Alternatives, Accelerators & Startups

Emby VS Userback

Compare Emby VS Userback and see what are their differences

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Emby logo Emby

media server for personal streaming movies tv music photos in mobile app or browser for all devices android iOS windows phone appletv androidtv smarttv and dlna.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Emby Landing page
    Landing page //
    2021-09-22
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Emby features and specs

  • Cross-Platform Support
    Emby is available on a wide variety of platforms including Windows, Linux, macOS, and several NAS devices, allowing users to access their media library from nearly any device.
  • Live TV and DVR
    Emby supports live TV and DVR functionality, enabling users to watch and record live television directly through the platform.
  • Customizability
    Emby offers a highly customizable interface and a range of plugins, enabling users to tailor the experience to their specific needs.
  • User Management
    The platform provides robust user management features, allowing the account holder to create multiple user profiles with distinct access permissions.
  • Mobile Sync
    Emby includes a Mobile Sync feature that allows users to download media to their mobile devices for offline viewing.
  • Rich Metadata
    Emby automatically fetches metadata for your media, including cover art, descriptions, and more, providing a polished media library experience.
  • Active Development
    The Emby platform is actively developed and frequently updated, ensuring that users benefit from ongoing improvements and new features.

Possible disadvantages of Emby

  • Cost
    While Emby offers a free tier, some advanced features require a premium subscription known as Emby Premiere, which may be a downside for budget-conscious users.
  • Complex Setup
    The initial setup and configuration of Emby can be somewhat complex and time-consuming, especially for users who are not technically inclined.
  • Resource Intensive
    Running an Emby server can be resource-intensive, requiring sufficient CPU and memory. This may be a limitation for users with lower-end hardware.
  • Limited Native App Support
    While Emby supports many platforms, some devices have limited native app support, potentially necessitating the use of third-party apps or solutions.
  • Occasional Stability Issues
    Users have occasionally reported stability issues and bugs, which can affect the overall user experience.
  • Privacy Concerns
    Some users have raised privacy concerns related to the data collected by Emby, especially when compared to some of its open-source competitors.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Emby

Overall verdict

  • Emby is a versatile and feature-rich media server software that can be a great choice for many users.

Why this product is good

  • Emby offers a comprehensive set of features that make it an appealing choice for managing and streaming personal media libraries. It provides a user-friendly interface, supports a wide range of devices, and offers strong customization options. Users can benefit from its live TV support, DVR capabilities, and the ability to stream content remotely. Emby also emphasizes privacy and control over your media, with the ability to manage your own server. Additionally, it offers cross-platform compatibility and client apps for numerous popular devices.

Recommended for

    Emby is recommended for users who want full control over their media server and prefer a solution that allows for easy streaming across different devices. It's ideal for tech-savvy individuals who are comfortable setting up and maintaining a home media server. Additionally, it's great for families or groups who want to share media content and have comprehensive access control features. Those who are looking for a media server with a strong emphasis on privacy might also find Emby to be a suitable choice.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Emby videos

Emby Media Server Complete 2019 Setup!! Is this better than Plex?

More videos:

  • Review - Emby Media Server Overview
  • Review - Plex vs Emby Media Server | Which one is the best for 2020?

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Emby and Userback)
Video
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Media Player
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Emby and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Emby and Userback

Emby Reviews

10 Best Kodi Alternatives You Should Use (2023)
Emby is another Kodi alternative that comes with parental control. If you are searching for a Kodi alternative for your children or younger ones, Emby is a good option. It also follows the server-client model as in Plex. With an elegant and easy interface, Emby a be a good choice.
Source: techdator.net
7 Best Home Media Server Software Choices (2022)
While this basic feature set may be enough for beginners, advanced users will certainly want to invest in Emby Premiere, which adds a laundry list of extra features. Emby Premier costs either $5 a month or $119 for a lifetime pass. The most important feature of Emby Premiere is the ability to remotely access your media library, and from a larger selection of devices as well....
Source: heavy.com
15 Best Plex Alternatives [2022] โ€“ FREE and BETTER Options
Emby competes with Plex but does not rival Plex in terms of popularity. Plex is definitely the chosen winner among end users above Emby or Jellyfin. While Emby does support plugins, it only supports the plugins provided by Emby developers. If you do not mind paying for premium service then Plex Pass offers more than Emby Premier does.
Top 10 Best Linux Media Server Software
You can get started for free, but to unlock all the features, including full support for Android, PS4, Xbox One, you need to purchase licenses for all your devices. There are also numerous functionalities like backup/restore and folder sync that you get with an Emby Premiere subscription.
Source: itsfoss.com
Top 10 Alternatives to Plex Media Server
Emby is a platform that takes the fuss out of organizing your media making you spend more time enjoying and less time struggling. Emby manages your media into rich elegant displays, by downloading metadata and artwork from reliable sources such as TheMovieDb.org, TheTvdb.com, and others. Emby automatically notifies you of server activity based on events and movements that...
Source: www.easefab.com

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Emby seems to be a lot more popular than Userback. While we know about 59 links to Emby, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Emby mentions (59)

  • Matrix messaging gaining ground in government IT
    Have you heard of Emby? It seems to be closed-source. However you can still run it yourself [0]. UX appears to be better than Jellyfin, but I haven't tried either and not sure which one to go for. [0] https://emby.media. - Source: Hacker News / 6 months ago
  • Program for sorting DOWNLOADED movies/games?
    I used to use Plex until I found Emby. I find Emby easier to use and it does the same thing. Just putting this here as a fourth option for OP. :). Source: over 2 years ago
  • Ask HN: What is your streaming setup like?
    I use https://emby.media along with private trackers and Usenet. - Source: Hacker News / about 3 years ago
  • Just checking: Plex is still the best option right?
    You can find it here! I have both installed, but I generally keep EMBY turned off until I want to play around with it. You can have both running at once and both accessing the same folders. You can check it out for free. Source: about 3 years ago
  • Yo Ho, Yo Ho, a pirates life for me!! Recent streaming services, prices and shows getting butchered, finally decided its time. Here's how a basic self-hosted 'Netflix' would look like. Fully automated once its setup. Using only a makeshift homelab server from second hand parts.
    Emby: Offers premium features with some behind a membership. Source: about 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Emby and Userback, you can also consider the following products

Kodi - Kodi is an award winning free and open source media player that got its start on the Xbox console.

Marker.io - Visual feedback and bug reporting tool for websites

Jellyfin - Jellyfin is a personal media server.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Universal Media Server - Universal Media Server allows you to host your entire library of video, music, and pictures, and broadcast them conveniently to a wide variety of different devices.

BugHerd - BugHerd: The Website Feedback Tool for Agencies