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Email Meter VS ShellNewHandler

Compare Email Meter VS ShellNewHandler and see what are their differences

Email Meter

Email Meter is the email analytics teams on Gmail and Microsoft 365 don't get from their inbox: response times, SLA compliance, email volume and workload per person, including across shared mailboxes.

Rating
0 reviews
Pricing
Freemium Free trial $19 / Monthly (Premium (per mailbox))
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
PingWise
Down only when probes on three continents agree. Prepaid credits, no seats, no tiers. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Email Management popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Email Meter
ShellNewHandler
Website emailmeter.com sourceforge.net
Pricing
Freemium Free trial $19 / Monthly (Premium (per mailbox)) Official pricing
—
Platforms
Web Browser GMail Outlook Google Chrome +2
—
Listed in
Email Analytics Email Management Customer Service Productivity Reporting & Dashboard Business Intelligence Sales Analytics Shared Inbox +5
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Email Meter and ShellNewHandler

In their own words, as submitted to SaaSHub.

Email Meter
ShellNewHandler

Email Meter is the email analytics teams get when Gmail and Microsoft 365 don't tell them enough. It connects to your existing Google Workspace or Outlook accounts and shows how your team actually handles email, without changing the way anyone works. You can see first response time, average...

Read more about Email Meter

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Email Meter 11 features
ShellNewHandler 0 features
  • Response Time Tracking
    Measures first response time, average and median response time, so teams can see how fast they reply and where to improve.
  • SLA Compliance Monitoring
    Tracks the share of emails answered within your target window, with configurable SLA targets for the team.
  • Shared Mailbox Analytics
    Reports on shared mailboxes on both Gmail and Outlook, so managers can see who is handling what and whether the team is meeting its SLAs.
  • Workload Distribution
    Shows email volume sent and received per person, revealing who is overloaded and who has capacity.
  • Industry Benchmarking
    Compares your team's response times and email activity against industry benchmarks, so you know if you are ahead or behind.
  • Email Sentiment Analysis
    Analyzes the tone of incoming emails so teams can spot frustrated or urgent messages and prioritise them.
  • Top Senders and Contacts
    Identifies who your team exchanges the most email with, internally and externally.
  • Internal vs External Email Breakdown
    Separates internal team email from customer-facing email, to show where time really goes.
  • Gmail and Microsoft 365 Support
    Connects to Google Workspace and Microsoft 365, with analytics for both Gmail and Outlook in one place.
  • Custom Dashboards and Scheduled Reports
    Build dashboards around the metrics that matter and send reports to the team automatically on a schedule.
  • BigQuery Connector for Enterprise
    Analyzes large volumes of email at enterprise scale through a BigQuery integration.

Possible disadvantages

  • Cost
    Email Meter can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Learning Curve
    While the dashboard is user-friendly, the range of features and depth of analytics may require some time and training for users to fully leverage.
  • Limited Free Plan
    The free plan offers limited capabilities, which may not be sufficient for businesses needing more comprehensive analytics.
  • Dependence on Email Platforms
    Effectiveness can be impacted if the integrated email platforms (like G Suite or Office 365) face outages or compatibility issues.
  • Data Privacy Concerns
    Despite high standards for data security, some organizations may still have concerns about sharing sensitive email data with a third-party service.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Email Meter
ShellNewHandler

Overall verdict

  • Email Meter is generally considered a good tool for businesses and individuals who need detailed analytics and insights into their email activity.

Why this product is good

  • The platform offers detailed reports and metrics on email usage, response times, and workflow efficiency, which can be valuable for improving productivity and communication. Its integration capabilities with popular email services like Gmail make it accessible and easy to implement without significant changes to existing workflows.

Recommended for

  • Business managers looking to improve team email productivity
  • Individuals who want a deeper understanding of their email habits
  • Organizations needing to ensure compliance and monitor communication patterns
  • Teams aiming to optimize their internal and external email communications

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Email Meter
ShellNewHandler
100% 100%
Email Management
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Email
0% 0%
0% 0%
File Sharing
100% 100%

Questions & Answers

As answered by people managing Email Meter and ShellNewHandler.

What makes your product unique?

Email Meter's answer

Email Meter gives full team email analytics across both Gmail and Outlook in one place, including shared mailbox analytics, which many inbox analytics tools only offer for individual mailboxes. It tracks first response time, SLA compliance, workload and volume automatically, and adds industry benchmarking and email sentiment analysis. Teams get the picture that Gmail and Microsoft 365 do not show natively, without changing how they work.

Why should a person choose your product over its competitors?

Email Meter's answer

Choose Email Meter if you want complete team email analytics across both Gmail and Outlook, including shared mailboxes, with response times, SLA compliance, workload and industry benchmarking. It sets up in minutes, works without changing your inbox, and has a free plan. Tools focused on a single platform, individual inboxes only, or live SLA timers alone cover less ground.

What's the story behind your product?

Email Meter's answer

Email Meter started out as Gmail Analytics, built to solve a simple problem: Gmail and Outlook do not show teams how they really handle email, such as response times, SLAs and workload. It grew into a full email analytics platform for Google Workspace and Microsoft 365, now used by teams around the world to measure and improve how they communicate.

Who are some of the biggest customers of your product?

Email Meter's answer

Fujifilm, Avery Dennison, Diversey, Outreach, Ray White

Which are the primary technologies used for building your product?

Email Meter's answer

Email Meter connects to Google Workspace (Gmail) and Microsoft 365 (Outlook) through their official APIs, and uses Google BigQuery to process and analyze email metadata at enterprise scale.

How would you describe the primary audience of your product?

Email Meter's answer

Support, sales and customer success teams that handle customer email on Gmail or Microsoft 365 and need to track response times, SLA compliance and workload, including across shared mailboxes. It is used by teams of all sizes, from small businesses to large enterprises such as Fujifilm and Avery Dennison, and especially by managers who want to see how their team handles email.

User comments

Share your experience with using Email Meter and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Email Meter 0 mentions
ShellNewHandler 2 mentions

Tracking Email Meter since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Email Meter and ShellNewHandler

When comparing Email Meter and ShellNewHandler, you can also consider the following products.

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