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eM Client VS Zendesk

Compare eM Client VS Zendesk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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eM Client logo eM Client

eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • eM Client Landing page
    Landing page //
    2023-02-04

→ all major services supported (including Gmail, Exchange, iCloud, and Outlook365) → automatic set up for most email services → simple and fast data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more). → touch support for touch-enabled laptops, tablets and hybrid devices → super-fast search that finds any email, contact or attachment in seconds → Online Meetings support (for Zoom, MS Teams, Google Meet) → unique email features, such as Watch for Reply, Snooze Email, or Send Email Later → the interface is customizable in the most comprehensive way on the market (including custom themes and an advanced visual Theme Editor)

  • Zendesk Landing page
    Landing page //
    2022-03-08

eM Client features and specs

  • Email: yes
  • Calendar: Yes
  • Task management: Yes
  • Events: Yes
  • Contacts: Yes
  • Notes: yes
  • Chat: Yes
  • Online Meeting: Yes
  • Watch for Reply: Yes
  • Snooze Email: Yes
  • Send Email Later: Yes
  • All Attachments view: Yes
  • Cloud attachments: Yes
  • Translation of emails: Yes
  • Encryption: Yes

Zendesk features and specs

No features have been listed yet.

eM Client videos

+ Add

eM Client Review - Best email client for Windows!

More videos:

  • Review - Outlook vs. eM Client - Mail Software comparison
  • Demo - eM Client Overview

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to eM Client and Zendesk)

eM Client

Zendesk

Email
100 100%
Email
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Clients
100 100%
Email Clients
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using eM Client and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eM Client and Zendesk

eM Client Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
If you have multiple email accounts and want a neat way to organize them, eM Client can be a good option to consider. It has a few unique features, such as the Sidebar view, which can help provide context and improve productivity. Plus, it offers a range of integrations. Unfortunately, it doesn't have a reliable mobile app for now, but the iOS and Android apps are in the...
Source: mysignature.io
11 Top Outlook Alternatives to Try
One point in eM Client’s favor is its free version. However, its features are pretty limited. For example, you can only use it with two email addresses, and the only customer support option is the user forum.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
EM Client is a strong competitor of Outlook that has a easy-to-use interface. This application helps you to manage email, calendar, contacts, and tasks. It can be used for Windows and Mac.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
EM Client offers you search beyond Thunderbird and also allows you to search folders within eM Client. Tags, folders, and flags can all be customized.
Source: droidpile.com
Best Alternatives to Thunderbird
eM Client provides some unique features to enhance your workflow and lets you efficiently organize your emails. eM Client is compatible with different platforms, like Windows and Mac. This email client is easy to setup and you need not to follow typical technical steps. You just need to select a theme, enter your email address, and the rest is taken care of by the application.
Source: www.stellarinfo.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than eM Client. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eM Client mentions (4)

  • Spark/xtra issues
    Also, if you're also trying to use Xtra email in Microsoft Outlook, also expect problems. Outlook is also crap. There are other email application options. Em Client (emclient.com) is an excellent alternative to Outlook. Source: 8 months ago
  • What's the biggest missing piece of the puzzle in the self-hosted universe?
    Totally agree on the security risk. On the other hand setting up, maintaining and explaining PGP for non-technical users usually leads to not using encryption at all, which is by far less secure than a self-managed PGP gateway on a private mail server setup. I'm aware of the few UX friendly implementations like eM client or pEp, but even those are for most not easy or "automatic" to use. (especially without good... Source: about 2 years ago
  • What are your favorite Productivity Apps/Tools? Here are mine
    I use EmClient for my email/calendar on Windows desktop. Source: over 2 years ago
  • Native mail client won’t load any mail from multiple accounts
    There is Thunderbird email client (Free) and Em Client (free for 2 email addresses) as well. Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing eM Client and Zendesk, you can also consider the following products

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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