eM Client VS LiveAgent
Compare eM Client VS LiveAgent and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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eM Client
Thunderbird
Mailbird
Microsoft Outlook
Mailspring
Postbox
ProtonMail
Spark Mail
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
→ all major services supported (including Gmail, Exchange, iCloud, and Outlook365) → automatic set up for most email services → simple and fast data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more). → touch support for touch-enabled laptops, tablets and hybrid devices → super-fast search that finds any email, contact or attachment in seconds → Online Meetings support (for Zoom, MS Teams, Google Meet) → unique email features, such as Watch for Reply, Snooze Email, or Send Email Later → the interface is customizable in the most comprehensive way on the market (including custom themes and an advanced visual Theme Editor)
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
eM Client LiveAgentLiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, eM Client seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Also, if you're also trying to use Xtra email in Microsoft Outlook, also expect problems. Outlook is also crap. There are other email application options. Em Client (emclient.com) is an excellent alternative to Outlook. Source: 8 months ago
Totally agree on the security risk. On the other hand setting up, maintaining and explaining PGP for non-technical users usually leads to not using encryption at all, which is by far less secure than a self-managed PGP gateway on a private mail server setup. I'm aware of the few UX friendly implementations like eM client or pEp, but even those are for most not easy or "automatic" to use. (especially without good... Source: about 2 years ago
I use EmClient for my email/calendar on Windows desktop. Source: over 2 years ago
There is Thunderbird email client (Free) and Em Client (free for 2 email addresses) as well. Source: over 2 years ago
Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mailbird - Mailbird is the best email client for Windows 7, 8 and 10
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.