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Eloquant VS UserGuiding

Compare Eloquant VS UserGuiding and see what are their differences

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Eloquant logo Eloquant

ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while...

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Eloquant Landing page
    Landing page //
    2023-09-25
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Eloquant

Website
eloquant.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

Eloquant features and specs

  • Comprehensive Communication Solutions
    Eloquant provides a wide range of communication tools, including customer service, contact center, and feedback management solutions, offering a holistic approach to customer interaction.
  • Multichannel Capabilities
    The platform supports multiple communication channels such as voice, email, chat, and social media, enabling seamless customer engagement across different platforms.
  • User-friendly Interface
    Eloquant features an intuitive and user-friendly interface, making it easy for businesses to navigate and utilize its various functionalities effectively.
  • Customizable Solutions
    Eloquant offers highly customizable services that can be tailored to meet the specific needs and objectives of different businesses.
  • Strong Customer Support
    The company provides excellent customer support to help businesses implement and optimize the use of their solutions.

Possible disadvantages of Eloquant

  • Complexity for Small Businesses
    Due to its extensive features and capabilities, Eloquant might be too complex or overwhelming for smaller businesses or those with simpler communication needs.
  • Cost Considerations
    Eloquant’s comprehensive solutions can come at a higher price point, which might not be suitable for companies with limited budgets.
  • Learning Curve
    While the platform is user-friendly, it may still require some time and training for users to fully understand and leverage all the functionalities it offers.
  • Integration Challenges
    Integrating Eloquant with existing systems and third-party applications could be challenging for some businesses, depending on their current technical infrastructure.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

Eloquant videos

No Eloquant videos yet. You could help us improve this page by suggesting one.

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UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Eloquant and UserGuiding)

Eloquant

UserGuiding

Customer Feedback
100 100%
Customer Feedback
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Surveys
8 8%
Surveys
92% 92
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using Eloquant and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Eloquant and UserGuiding

Eloquant Reviews

We have no reviews of Eloquant yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Eloquant mentions (0)

We have not tracked any mentions of Eloquant yet. Tracking of Eloquant recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: almost 4 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 4 years ago

What are some alternatives?

When comparing Eloquant and UserGuiding, you can also consider the following products

Chatty Insights - Understanding customer behavior at any scale, in any language, fast with AI-led Interviewers.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

1Flow - The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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