Electrum Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Electrum mentions (230)

• Noob question, laugh at will

  I have been looking at exchanges and different wallet options but I am 99% sure its from electrum.org. Source: 6 months ago

• Legitimate Bitcoin Apps

  Https://electrum.org - Solid choice, Open Source and Non-Custodial, one of the oldest and most trusted Bitcoin Wallets. Source: 6 months ago

• 1000 btc wallets adresses

  Hello, I have question, When I download wallet from electrum.org, and have 1 btc wallet adress. Can I made like 1000 btc wallet adress now ? Best regards. Source: 7 months ago

• Failing to "gpg --verify" on linux

  I am following the Linux instructions from electrum.org, I'm using Ubuntu (fist timer, know zero to nothing about coding) and ChatGPT to help me write the code. Source: 8 months ago

• How to import Bitcoin Address as a watch only

  Electrum (https://electrum.org) can do that. Under "View" enable the tab "Coins" and then right click on the UTXO you're interested in, "Copy" > "Long Output point". Source: 8 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago