Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.
Unthread is an AI-powered helpdesk built into Slack. Unthread automatically turns conversations into actionable tickets that can be solved instantly with our AI or human agents using our platform.
As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.
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Based on our record, Unthread seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This has been working very well for us. Been using it for almost a year now https://unthread.io/. - Source: Hacker News / over 1 year ago
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